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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,993 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

An unusual request !

5
Extremely helpful when trying to insure a new born foal, good product and one of a few providers Reviewed on: 30th July 2024

Very easy to set up and manage policies.

5
Very easy to set up and manage policies. Great value for money Reviewed on: 30th July 2024

We Won’t Ever Change To Anyone Else!

5
We have found our Insurance Emporium Pet Insurance experience to be professional and efficient throughout, which is exactly what you need when you are in the middle of a crisis involving your pet which of course is one of your family. Empathic and swift whilst retaining a high standard of customer service at all times. We love them! Reviewed on: 30th July 2024

Value for money

4
Value for money for expensive dog insurance Reviewed on: 30th July 2024

Very good customer service- all claims resolved quic...

5
Very good customer service- all claims resolved quickly. Reviewed on: 30th July 2024

Professional and quality service

5
Professional and quality service Reviewed on: 30th July 2024

Easy to set up covers all my daughter's needs

5
Easy to set up covers all my daughter's needs Reviewed on: 30th July 2024

Not yet claimed hard to comment as a result

4
Not yet claimed hard to comment as a result Reviewed on: 30th July 2024

When my old dog died they covered all the costs incl...

5
When my old dog died they covered all the costs including a lovely casket Reviewed on: 30th July 2024

Excellent value for money & service great

5
Excellent value for money & service great Reviewed on: 30th July 2024

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