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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

Efficient, reliable and supportive

Efficient when dealing with claims or information and very friendly and helpful on the phone. I had never put in a claim before and they took me through the whole process step by step. When reviewing my renewal they were happy to look where savings could be made whilst not losing important cover for my horse. Reviewed on: 30th July 2024

The best quote for my 7 year old dachshund.

The best quote for my 7 year old dachshund. Insurance sky rockets after 7 and insurance emporium gave me the best deal, up to 40% less than other insurance brokers. Reviewed on: 30th July 2024

Best value for money I've found

Best value for money I've found, I've not had to make any claims yet (thankfully) but the price per month is very reasonable for good coverage. I've recommended to friends and family who are also using the insurance emporium. Reviewed on: 30th July 2024

Excellent staff knowledgebl ePhone answered qickly

Excellent staff knowledgeblePhone answered qickly Reviewed on: 30th July 2024

Any claims I've had have been dealt with quickly and...

Any claims I've had have been dealt with quickly and without stress. I am informed of the progress regularly. When phoning usually speak to a human straight away. Reviewed on: 30th July 2024

Excellent service, very competitive and very underst...

Excellent service, very competitive and very understanding when making a claim Reviewed on: 30th July 2024

Always helpful and fast service.

Always helpful and fast service. Good value for money. Reviewed on: 30th July 2024

Very easy to deal with regarding claims

Very easy to deal with regarding claims Reviewed on: 30th July 2024

Great responsive team with expert support

Great responsive team with expert support Reviewed on: 30th July 2024

Great customer service, listened, and tried to help.

Great customer service, listened, and tried to help. Were also very empathetic to loss of pet. Would definitely recommend to others. Reviewed on: 30th July 2024

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