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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Great and supportive company during stressful times

Great and supportive company during stressful times Reviewed on: 30th July 2024

Highly recommended

Good value, honest insurance provider Reviewed on: 30th July 2024

Friendly efficient telephone staff very helpful

Friendly efficient telephone staff very helpful Reviewed on: 30th July 2024

Great company to deal with

Great company to deal with and have always paid my claims Reviewed on: 30th July 2024

Very knowledgeable customer service staff.

Very knowledgeable customer service staff. Reviewed on: 30th July 2024

Very competitive quote.

Very competitive quote. Not had to claim from them so unable to comment on customer service but so far so good. Reviewed on: 30th July 2024

Happy customer

Settled my claim which I am very pleased about Reviewed on: 30th July 2024

Great overall company

online portal is easy to use, customer service is friendly and any queries are answered promptly. Reviewed on: 30th July 2024

Easy site to use

Easy website to use, so far no problems. Reviewed on: 30th July 2024

The best insurance company for my horses

I have two horse policies with The Insurance Emporium and the customer service has been excellent. They pay out in a very timely manner, communicate on email and always answer the phone when I have a question and they have very competitive rates. I’m very pleased. Reviewed on: 30th July 2024

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