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The Insurance Emporium: Pet insurance reviews

4.85
Based on 5,995 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

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The Insurance Emporium Pet insurance reviews (5995)

Fair dues.

4
Fair dues. Important to gave pets insured. Help staff at pets insurance Emporium Reviewed on: 30th July 2024

Quick and easy to make a claim.

5
Quick and easy to make a claim. Helpful staff. Reviewed on: 30th July 2024

Great company for Horse Insurance

5
I’ve been with this company for years and they’ve always been brilliant Reviewed on: 30th July 2024

I have only made one significant claim and the compa...

5
I have only made one significant claim and the company was very good to deal with. Reviewed on: 30th July 2024

Number 1 for Pet Insurance

5
Great service, minimal fuss, really easy to do business with. No hard sell, great comms and competitive pricing Reviewed on: 30th July 2024

A friendly professional service

5
A friendly person who knows the products on the other end of the phone. Good information that is Taylor’s to my situation and needs Reviewed on: 30th July 2024

the claim process was smooth and efficient.

5
the claim process was smooth and efficient. Happy about their service! Reviewed on: 30th July 2024

Great and supportive company during stressful times

5
Great and supportive company during stressful times Reviewed on: 30th July 2024

Highly recommended

5
Good value, honest insurance provider Reviewed on: 30th July 2024

Friendly efficient telephone staff very helpful

5
Friendly efficient telephone staff very helpful Reviewed on: 30th July 2024

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