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The Insurance Emporium: Pet Insurance reviews

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4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
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Joanne R
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The Insurance Emporium Pet Insurance reviews (5994)

Great company for Horse Insurance

5
I’ve been with this company for years and they’ve always been brilliant Reviewed on: 30th July 2024
Cath Clappison's avatar
Cath Clappison

I have only made one significant claim and the compa...

5
I have only made one significant claim and the company was very good to deal with. Reviewed on: 30th July 2024
Shaun's avatar
Shaun

Number 1 for Pet Insurance

5
Great service, minimal fuss, really easy to do business with. No hard sell, great comms and competitive pricing Reviewed on: 30th July 2024
Chris Worts's avatar
Chris Worts

A friendly professional service

5
A friendly person who knows the products on the other end of the phone. Good information that is Taylor’s to my situation and needs Reviewed on: 30th July 2024
Lorraine F's avatar
Lorraine F

the claim process was smooth and efficient.

5
the claim process was smooth and efficient. Happy about their service! Reviewed on: 30th July 2024
XF Z's avatar
XF Z

Great and supportive company during stressful times

5
Great and supportive company during stressful times Reviewed on: 30th July 2024
Sara 's avatar
Sara

Highly recommended

5
Good value, honest insurance provider Reviewed on: 30th July 2024
Andy's avatar
Andy

Friendly efficient telephone staff very helpful

5
Friendly efficient telephone staff very helpful Reviewed on: 30th July 2024
Hilary collings 's avatar
Hilary collings

Great company to deal with

5
Great company to deal with and have always paid my claims Reviewed on: 30th July 2024
Pete's avatar
Pete

Very knowledgeable customer service staff.

5
Very knowledgeable customer service staff. Reviewed on: 30th July 2024
Maxi B's avatar
Maxi B

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