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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
98% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5992)

Reassuring customer service, simple process to claim...

5
Reassuring customer service, simple process to claim and settlement in a timely manner Reviewed on: 31st July 2024

Great value for money and customer service.

5
Great value for money and customer service. We found them on a comparison website and give a very similar service for a much better price. We haven’t had any issues, very efficient and clear support when we’ve needed it. Reviewed on: 31st July 2024

Really great customer care

5
Really great customer care… efficient and very helpful …. Always dealt with claims quick and were very friendly but professional… great company and reasonable priced Reviewed on: 30th July 2024

Claim for horse

5
Made a claim for my horses mouth Emporium paid out the claim very quickly. Reviewed on: 30th July 2024

Happy with my dog insurance

5
Have been with them for 5 years claim handled quickly and fairly. Premiums have risen by reasonable amount each year even after a claim. Phone calls answered quickly and professionally and all questions answered. Reviewed on: 30th July 2024

This was the best value pet insurance I could find.

5
This was the best value pet insurance I could find. it was really easy to get a quote and then arrange the insurance online. The documents were available to download promptly and the registration process to gain access to them was straightforward. There was an inadvertent discrepancy shown against my "Policy Term" on my Policy Schedule declaring it a "monthly" policy which was incorrect; I had an annual pet policy. I received an email apologising for the error and was issued new policy documentation. All the emails from the company are friendly, helpful and clear. I haven't needed to contact customer service or make a claim so I am unable to comment on those areas. Reviewed on: 30th July 2024

Fair dues.

4
Fair dues. Important to gave pets insured. Help staff at pets insurance Emporium Reviewed on: 30th July 2024

Quick and easy to make a claim.

5
Quick and easy to make a claim. Helpful staff. Reviewed on: 30th July 2024

Great company for Horse Insurance

5
I’ve been with this company for years and they’ve always been brilliant Reviewed on: 30th July 2024

I have only made one significant claim and the compa...

5
I have only made one significant claim and the company was very good to deal with. Reviewed on: 30th July 2024

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