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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Always fast knowledge contact with staff

Always fast knowledge contact with staff Reviewed on: 31st July 2024

Excellent, cheap cover!

The insurance emporium provides fantastic cover for my dog at a really reasonable price. Customer service has always been very fast and very friendly. I can’t imagine using any other insurance company for my dog! Reviewed on: 31st July 2024

It was easy to make a claim

It was easy to make a claim and was able to get everything sorted very quickly. One thing that could be improved is they didn't contact me to let me know my policy was not on auto renewal, so it just lapsed and I didn't even know. However, I feel like they are dependable as far as claims results. Reviewed on: 31st July 2024

Looking for Cat Insurance

I was looking for Insurance for my cat with great benefits that would cover him for a lifetime. The Insurance Emporium were recommended as being both cost effective and beneficial. I recommended them to my older sister who was previously covered by a competitor and she was shocked by how great the cover is! Reviewed on: 31st July 2024

Good pet insurance

Straightforward and easy to contact Reviewed on: 31st July 2024

A great service.

A great service. The process of setting up is easy and everything is clear to understand and the website is easy to navigate Reviewed on: 31st July 2024

Simply one of the best!

I’ve been with The Insurance Emporium for a number of years and had a number of claims which have been dealt with quickly and with no problems. I have recommended this provider many times to friends and family as they are one of the best insurance providers around. Reviewed on: 31st July 2024

good value and a well known brand

good value and a well known brand Reviewed on: 31st July 2024

Best for pet insurance

For the first time in many many years I had to make a claim for my dog. The Insurance Emporium were helpful & informative and the claim was processed really quickly. Would recommend to anyone looking for pet insurance. Reviewed on: 31st July 2024

I haven’t needed to claim anything so its not easy

I haven’t needed to claim anything so its not easy to comment on the service but I have the peace of mind knowing I’m covered Reviewed on: 31st July 2024

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