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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Competitive prices.

Easy to access the information and understand the product choices available. The price was competitive with other providers. Reviewed on: 31st July 2024

Great customer service.

Great customer service. Easy to contact and claims process and smooth and simple and quick to resolve. Would recommend. I have multiple police’s and have been a client for years. Reviewed on: 31st July 2024

Holly has been ill for six years now.

Holly has been ill for six years now, and the Insurance Emporium has helped without any problem with all her illnesses. Reviewed on: 31st July 2024

They dealt with my claim quickly and effective

They dealt with my claim quickly and effective Reviewed on: 31st July 2024

Very professional company.

Very professional company. Good customer service Reviewed on: 31st July 2024

Why Emporium?

Chose Emporium because it gave best rated cover for a sensible price and customer service was good. Reviewed on: 31st July 2024

Excellent Provider

Due to the ban on xl bully breads, i expected our insurance to be cancelled as we have American Bulldogs or become unaffordable and they haven't. They were actually one of the few providers that offered insurance for American bull dogs. Reviewed on: 31st July 2024

Great pet insurance provider

Great pet insurance provider that is professional, clear, empathetic, and great value for money. I have my dog insured with them. Reviewed on: 31st July 2024

Never had a problem with them.

Never had a problem with them. Everything I needed help with was dealt with in a professional manner. Very prompt response and always kind and helpful. Reviewed on: 31st July 2024

Great service

I have to claim once every couple of years for cardiology scans and the refunds are sent through very quickly. never had any problems Reviewed on: 31st July 2024

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