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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5993 reviews)

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4.84

Based on 5,993 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Why Emporium?

Chose Emporium because it gave best rated cover for a sensible price and customer service was good. Reviewed on: 31st July 2024

Excellent Provider

Due to the ban on xl bully breads, i expected our insurance to be cancelled as we have American Bulldogs or become unaffordable and they haven't. They were actually one of the few providers that offered insurance for American bull dogs. Reviewed on: 31st July 2024

Great pet insurance provider

Great pet insurance provider that is professional, clear, empathetic, and great value for money. I have my dog insured with them. Reviewed on: 31st July 2024

Never had a problem with them.

Never had a problem with them. Everything I needed help with was dealt with in a professional manner. Very prompt response and always kind and helpful. Reviewed on: 31st July 2024

Great service

I have to claim once every couple of years for cardiology scans and the refunds are sent through very quickly. never had any problems Reviewed on: 31st July 2024

Always fast knowledge contact with staff

Always fast knowledge contact with staff Reviewed on: 31st July 2024

Excellent, cheap cover!

The insurance emporium provides fantastic cover for my dog at a really reasonable price. Customer service has always been very fast and very friendly. I can’t imagine using any other insurance company for my dog! Reviewed on: 31st July 2024

It was easy to make a claim

It was easy to make a claim and was able to get everything sorted very quickly. One thing that could be improved is they didn't contact me to let me know my policy was not on auto renewal, so it just lapsed and I didn't even know. However, I feel like they are dependable as far as claims results. Reviewed on: 31st July 2024

Looking for Cat Insurance

I was looking for Insurance for my cat with great benefits that would cover him for a lifetime. The Insurance Emporium were recommended as being both cost effective and beneficial. I recommended them to my older sister who was previously covered by a competitor and she was shocked by how great the cover is! Reviewed on: 31st July 2024

Good pet insurance

Straightforward and easy to contact Reviewed on: 31st July 2024

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