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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,993 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Made a claim 3 weeks ago, responded to a query a wee...

2
Made a claim 3 weeks ago, responded to a query a week ago and nothing since. Also the email asking me to complete a review does not have my name spelled correctly. Reviewed on: 31st July 2024

Alwats ploite freindly and helpful.

5
Alwats ploite freindly and helpful. Also pay out quickly Reviewed on: 31st July 2024

I was told what I was exempt from claiming for an ex...

3
I was told what I was exempt from claiming for an existing condition before I new the outcome of my claim Reviewed on: 31st July 2024

Used Compare the Market and very easy

5
Used Compare the Market and very easy Reviewed on: 31st July 2024

Easy to get quotes and to navigate.

5
Easy to get quotes and to navigate. Competitive prices. Reviewed on: 31st July 2024

Competitive prices.

5
Easy to access the information and understand the product choices available. The price was competitive with other providers. Reviewed on: 31st July 2024

Great customer service.

5
Great customer service. Easy to contact and claims process and smooth and simple and quick to resolve. Would recommend. I have multiple police’s and have been a client for years. Reviewed on: 31st July 2024

Holly has been ill for six years now.

5
Holly has been ill for six years now, and the Insurance Emporium has helped without any problem with all her illnesses. Reviewed on: 31st July 2024

They dealt with my claim quickly and effective

5
They dealt with my claim quickly and effective Reviewed on: 31st July 2024

Very professional company.

4
Very professional company. Good customer service Reviewed on: 31st July 2024

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