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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

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The Insurance Emporium Pet Insurance reviews (5994)

Made a claim 3 weeks ago, responded to a query a wee...

2
Made a claim 3 weeks ago, responded to a query a week ago and nothing since. Also the email asking me to complete a review does not have my name spelled correctly. Reviewed on: 31st July 2024

Alwats ploite freindly and helpful.

5
Alwats ploite freindly and helpful. Also pay out quickly Reviewed on: 31st July 2024

I was told what I was exempt from claiming for an ex...

3
I was told what I was exempt from claiming for an existing condition before I new the outcome of my claim Reviewed on: 31st July 2024

Used Compare the Market and very easy

5
Used Compare the Market and very easy Reviewed on: 31st July 2024

Easy to get quotes and to navigate.

5
Easy to get quotes and to navigate. Competitive prices. Reviewed on: 31st July 2024

Competitive prices.

5
Easy to access the information and understand the product choices available. The price was competitive with other providers. Reviewed on: 31st July 2024

Great customer service.

5
Great customer service. Easy to contact and claims process and smooth and simple and quick to resolve. Would recommend. I have multiple police’s and have been a client for years. Reviewed on: 31st July 2024

Holly has been ill for six years now.

5
Holly has been ill for six years now, and the Insurance Emporium has helped without any problem with all her illnesses. Reviewed on: 31st July 2024

They dealt with my claim quickly and effective

5
They dealt with my claim quickly and effective Reviewed on: 31st July 2024

Very professional company.

4
Very professional company. Good customer service Reviewed on: 31st July 2024

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