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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5993 reviews)

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4.84

Based on 5,993 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Easy set up, great price and no quibble when making...

Easy set up, great price and no quibble when making a claim. When my cat was hit by a car I had to use emergency out of hours vet care. They kept her in for days, did numerous tests and she needed all sorts of medicine. I’d never have afforded this without insurance. All I had to do was pay the excess. Great value for money and peace of mind for our beloved fur baby. Reviewed on: 30th July 2024

Easy to use, good price.

Easy to use, good price. Really pleased, thanks. Reviewed on: 30th July 2024

Excellent

Fast efficient when dealing with claims. The portal is very user friendly and when actually speaking to a member of the staff they are always very helpful. Reviewed on: 30th July 2024

Always helpful and settle claims in good time

Always helpful and settle claims in good time Reviewed on: 30th July 2024

Easy and competant company to deal with.

Having had 4 years claim free I have just had a long drawn out claim for my horse. It has been handled very competantly and with very friendly customer service agents that really knew what they were talking about . The communication with the veterinary practice was outstanding and they made what could have been a traumatic time, a very simple process. Reviewed on: 30th July 2024

Always helpful if call at what can be stressful time...

Always helpful if call at what can be stressful times as a pet owner and payouts are clear and almost always handled quickly. Reviewed on: 30th July 2024

Insurance Emporium takes the stress out of pet care

The Insurance Emporium takes all the stress out of veterinary care, allowing me to focus on listening to the advice of the vet and deciding the best treatment options for my cats. They settle claims promptly and efficiently. Reviewed on: 30th July 2024

I have both my horse and my cat insured with this co...

I have both my horse and my cat insured with this company. They are reasonably priced and competitive. They are prompt when dealing with them with good customer service. Reviewed on: 30th July 2024

Pleased about the price and the renewal didn’t go up...

Pleased about the price and the renewal didn’t go up in price drastically. Easy to deal with over the phone and happy to help Reviewed on: 30th July 2024

offers peace of mi...

Always pay out on any claim which offers peace of mind at a time of stress Reviewed on: 30th July 2024

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