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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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8%
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1%
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Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Excellent service from start to finish.

5
I had to claim on my insurance following 'issues' with my dog, they were quick to respond, efficient, with no hassle about covering the cost of the treatment. Reviewed on: 30th July 2024

Three cats all covered by TIE.

5
Three cats all covered by TIE. Excellent value and cover and rarely an increase in premium. Reviewed on: 30th July 2024

Surprise Insurance Emporium Loyalty Discount

5
Been with The Insurance Emporium now for 5 years. On my 4th Year my premiums actually went down as the company gave me a loyalty discount which was very much appreciated. That is why when I got another dog I didn't look on any other sites for a quote and therefore took a second policy out. Any time I have spoken to a member of the Team they have been knowledgeable, polite and courteous on the phone. Reviewed on: 30th July 2024

Been with them for years my provider was claimed on...

5
Been with them for years my provider was claimed on and the insurance solid not do up good value for money Reviewed on: 30th July 2024

Easy to make a claim and no hassel!

5
Easy to make a claim and no hassel! Reviewed on: 30th July 2024

Very competitive price, prompt communication, very...

5
Very competitive price, prompt communication, very pleased. Reviewed on: 30th July 2024

2 happy fur babies

5
I've had my elderly cat ( Haslam) insured with this company for 4 years. They were very helpful when it came to me having to claim when Haz developed Kidney disease. Although I can no longer claim for this illness as i have reached my limit, I will continue to use them as it's a company I trust. My partner has just insured his cat Ringo with The Insurance Emporium too. 2 happy cats and 2 happy cat parents! Reviewed on: 30th July 2024

Too notch insurer

5
Excellent customer service and easy to navigate the insurance jargon Reviewed on: 30th July 2024

Very competitive

5
East to set up.very competitive. Great app. Reviewed on: 30th July 2024

Prompt and fair claim settlement

5
Prompt and fair claim settlement Reviewed on: 30th July 2024

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