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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Very competitive price, prompt communication, very...

Very competitive price, prompt communication, very pleased. Reviewed on: 30th July 2024

2 happy fur babies

I've had my elderly cat ( Haslam) insured with this company for 4 years. They were very helpful when it came to me having to claim when Haz developed Kidney disease. Although I can no longer claim for this illness as i have reached my limit, I will continue to use them as it's a company I trust. My partner has just insured his cat Ringo with The Insurance Emporium too. 2 happy cats and 2 happy cat parents! Reviewed on: 30th July 2024

Too notch insurer

Excellent customer service and easy to navigate the insurance jargon Reviewed on: 30th July 2024

Very competitive

East to set up.very competitive. Great app. Reviewed on: 30th July 2024

Prompt and fair claim settlement

Prompt and fair claim settlement Reviewed on: 30th July 2024

Overall experience

All claims dealt with promptly, deal directly with the vet so less work required by me. No issues to report. Policy automatically renews so no need to do anything. Good company to deal with Reviewed on: 30th July 2024

Looked after my border collie when she broke her leg...

Looked after my border collie when she broke her leg put her mind at rest knowing she was in good hands and we had an excellent insurance company back in us Reviewed on: 30th July 2024

Good price

Good price with lots of choices availablr Reviewed on: 30th July 2024

Professional and Caring

Professional service with an understanding on what customers need in service and product. Reviewed on: 30th July 2024

to call on our policy several times o...

We have needed to call on our policy several times over the last 3 years. We are never let down, they always deliver what they promise. We have no hesitation in renewing this policy. Reviewed on: 30th July 2024

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