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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Friendly & efficient customer service

5
Friendly & efficient customer service Reviewed on: 30th July 2024

Great value for their cover and excellent assistance...

5
Great value for their cover and excellent assistance, support and advice. Reviewed on: 30th July 2024

Friendly service

5
Customer service were helpful and friendly when I took out pet insurance. Luckily I haven’t needed to use them for anything yet. Reviewed on: 30th July 2024

Had to make a claim for nearly 10k for my dogs vet b...

5
Had to make a claim for nearly 10k for my dogs vet bills. Received an outstanding service. The process was easy and the claim settled vey quickly. Reviewed on: 30th July 2024

Pet insurance

5
Excellent value for money, prices were not hiked up after initial quote. Reviewed on: 30th July 2024

The Pets Imporium help us get through it

5
The Pets Imporium helped us through a very harrowing time.It was handled very efficiently and we thought they were providing a great service. Reviewed on: 30th July 2024

Great level of insurance ...

5
Great level of insurance for my pets at a better than reasonable price Reviewed on: 30th July 2024

Fantastic

5
Excellent communication. WE have been customers for over 6 years with a pet with ongoing issues. We have always had excellent service. Reviewed on: 30th July 2024

Always been very good to deal with, easy on line, an...

5
Always been very good to deal with, easy on line, and have paid out with no issues Reviewed on: 30th July 2024

We have had insurance with E & L for 15yrs and alway...

5
We have had insurance with E & L for 15yrs and always had good services with quick payment for our claims Reviewed on: 30th July 2024

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