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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5993 reviews)

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4.84

Based on 5,993 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Friendly & efficient customer service

Friendly & efficient customer service Reviewed on: 30th July 2024

Great value for their cover and excellent assistance...

Great value for their cover and excellent assistance, support and advice. Reviewed on: 30th July 2024

Friendly service

Customer service were helpful and friendly when I took out pet insurance. Luckily I haven’t needed to use them for anything yet. Reviewed on: 30th July 2024

Had to make a claim for nearly 10k for my dogs vet b...

Had to make a claim for nearly 10k for my dogs vet bills. Received an outstanding service. The process was easy and the claim settled vey quickly. Reviewed on: 30th July 2024

Pet insurance

Excellent value for money, prices were not hiked up after initial quote. Reviewed on: 30th July 2024

The Pets Imporium help us get through it

The Pets Imporium helped us through a very harrowing time.It was handled very efficiently and we thought they were providing a great service. Reviewed on: 30th July 2024

Great level of insurance ...

Great level of insurance for my pets at a better than reasonable price Reviewed on: 30th July 2024

Fantastic

Excellent communication. WE have been customers for over 6 years with a pet with ongoing issues. We have always had excellent service. Reviewed on: 30th July 2024

Always been very good to deal with, easy on line, an...

Always been very good to deal with, easy on line, and have paid out with no issues Reviewed on: 30th July 2024

We have had insurance with E & L for 15yrs and alway...

We have had insurance with E & L for 15yrs and always had good services with quick payment for our claims Reviewed on: 30th July 2024

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