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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

The Pets Imporium help us get through it

5
The Pets Imporium helped us through a very harrowing time.It was handled very efficiently and we thought they were providing a great service. Reviewed on: 30th July 2024
Linda McDonald Cairns's avatar
Linda McDonald Cairns

Great level of insurance ...

5
Great level of insurance for my pets at a better than reasonable price Reviewed on: 30th July 2024
Layla 's avatar
Layla

Fantastic

5
Excellent communication. WE have been customers for over 6 years with a pet with ongoing issues. We have always had excellent service. Reviewed on: 30th July 2024
Jenny Child's avatar
Jenny Child

Always been very good to deal with, easy on line, an...

5
Always been very good to deal with, easy on line, and have paid out with no issues Reviewed on: 30th July 2024
Rachael T's avatar
Rachael T

We have had insurance with E & L for 15yrs and alway...

5
We have had insurance with E & L for 15yrs and always had good services with quick payment for our claims Reviewed on: 30th July 2024
Peter Ellis's avatar
Peter Ellis

Professional friendly & understanding

5
They were brilliant when my 13 year 6 month old Marley-Blue passed away . Although they don't pay out when a fur baby goes over the rainbow bridge . They cancelled his insurance & were very professional & listened to me. Reviewed on: 30th July 2024
Tanya 's avatar
Tanya

have had no problems in recent years but maybe makin...

5
have had no problems in recent years but maybe making a claim soon but hopefully not Reviewed on: 30th July 2024
William S's avatar
William S

Our pet insurance premiums remained affordable despi...

5
Our pet insurance premiums remained affordable despite our dogs long term illnes and multple claims Reviewed on: 30th July 2024
John B's avatar
John B

Excellent service

5
Very helpful even when I needed to claim. Reviewed on: 30th July 2024
Sharon M's avatar
Sharon M

Very quick payment, totally took the stress out of m...

5
Very quick payment, totally took the stress out of my pet being unwell Reviewed on: 30th July 2024
Mary A's avatar
Mary A

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