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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Professional friendly & understanding

5
They were brilliant when my 13 year 6 month old Marley-Blue passed away . Although they don't pay out when a fur baby goes over the rainbow bridge . They cancelled his insurance & were very professional & listened to me. Reviewed on: 30th July 2024

have had no problems in recent years but maybe makin...

5
have had no problems in recent years but maybe making a claim soon but hopefully not Reviewed on: 30th July 2024

Our pet insurance premiums remained affordable despi...

5
Our pet insurance premiums remained affordable despite our dogs long term illnes and multple claims Reviewed on: 30th July 2024

Excellent service

5
Very helpful even when I needed to claim. Reviewed on: 30th July 2024

Very quick payment, totally took the stress out of m...

5
Very quick payment, totally took the stress out of my pet being unwell Reviewed on: 30th July 2024

Have insured our pets for many years through the Em...

5
Have insured our pets for many years through the Emporium and have always had good value when renewing and stress free service if we have had to make a claim. Reviewed on: 30th July 2024

Elderly pet insurance

5
Although I haven't had to make any claims thus far on my pet insurance any contact I have had with the Insurance Emporium has been very pleasant, helpful and professional. Would definitely recommend to others. Excellent value for elderly pets. Reviewed on: 30th July 2024

Good cover

5
Good cover at a good price; haven't claimed Reviewed on: 30th July 2024

The best there is.

5
I found them very helpful with the claim and payment was pay within a few days.I have been with quite a few other companys,they out shine the rest of the others. Reviewed on: 30th July 2024

Gray insurance company

5
I’ve have a policy for both my horse and my dog and I have great peace of mind knowing that I have them insured with the insurance emporium Reviewed on: 30th July 2024

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