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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

The assistance & helpful staff are very professional...

The assistance & helpful staff are very professional when I call to request information about my 2 pet policies . This company are always willing to confirm information in writing. The policy renewal process is very simple and can even be done by phone . Reviewed on: 30th July 2024

Easy to deal with, quick and helpful

Very easy to deal with when I needed to claim back against a large vet bill Reviewed on: 30th July 2024

Great communication and a great price

Great communication and a great price Reviewed on: 30th July 2024

Made a claim

We only recently switched provider having been through various comparison sites. Matched a product whichever suited our needs at a very competitive price. Unfortunately within a couple of months one of our dogs became ill and needed veterinary intervention . Made a claim which was paid within a few days with no quibble Reviewed on: 30th July 2024

Have always paid out when fair and needed.

Have always paid out when fair and needed. Reviewed on: 30th July 2024

I feel reassured that I have great pet insurance at...

I feel reassured that I have great pet insurance at a reasonable cost. Reviewed on: 30th July 2024

Excellent service

I have had to claim a couple of times and they were very prompt with the repayment Reviewed on: 30th July 2024

On the face of it, you can find cheaper insurance....

On the face of it, you can find cheaper insurance, but our dog (Spud) means so much to us that we searched out the best. The Insurance Emporium has lived up to all of the reviews we assessed, and has continually provided us with overall excellent value for money over the past 5 years. Reviewed on: 30th July 2024

Great customer Service

Claims settled in good time. Pleasant and helpful staff. Reviewed on: 30th July 2024

Very easy to deal with and good value for money

Very easy to deal with and good value for money Reviewed on: 30th July 2024

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