Write a review

Go to business site

Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.79 (1612 reviews)

View other Total Landlord products

4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

90% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

Read all reviews See your review

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Excellent cover, value, documentation and service.

I have used Total Landlord Insurance since 2011/2012 when I first became a landlord in my late sixties and have found them consistently helpful, informative and quick to respond to questions/queries with good clear documentation so you know where you stand. They offer good cover and value for money on occasions when I have compared them with other providers. So far I have never had to make a claim, but I would anticipate that if I did they would offer the same clear, speedy and fair response in the event. My phone calls with them have always been friendly and polite, and emails likewise. Their documentation is first class and emails from them offer helpful information about other topics relevant to maintaining property in good condition etc. There would have to be a big change in their service to make me look anywhere else now. I would use them for my own home insurance except that valuables have to be itemised separatley whereas my current home insurance covers them regardless of valuations. Reviewed on: 5th September 2024

The best insurance provider for landlords.

This is a good insurance provider which provides lots of info and support. We've been using them for years. Reviewed on: 1st October 2025

Keep increasing premium year after year.

Keep increasing premium year after year. I had enough of that. changed to another provider with competitive price. Reviewed on: 1st October 2025

very good.

very good. no issues, quick, recommend Reviewed on: 1st October 2025

I’ve used the company for several years now.

I’ve used the company for several years now. No complaints at all so far Reviewed on: 1st October 2025

Un professional company. Not recommended

I have a landlord policy with these guys one claim is more than enough they only want to receive your premium but not honoring any claims I would not recommend this company to anybody Reviewed on: 28th September 2025

No good company.

No good company. Claim and forget very unprofessional and poor service.Not recommended. Reviewed on: 24th September 2025

Good insurance provider

Very useful and clear information Reviewed on: 22nd September 2025

Really Competitive on price

I have only started to really use them across the last year after using two other providers consistently, the price here and overall package is they key standout. Reviewed on: 22nd September 2025

Exactly what you want.

They give you exactly what you want reasonable price and brilliant helpful customer service. Reviewed on: 19th September 2025

After calling regarding my quote for another year, I...

After calling regarding my quote for another year, I found the Gentleman I spoke to incredibly helpful and explained a few issues for me. I renewed my insurance with them for another year b Reviewed on: 18th September 2025

Alternative products

Insurance
from Family Building Society 5.00 from 2 reviews
Home insurance
from AA 2.62 from 66 reviews
Home Insurance
from Ageas 2.82 from 35 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub