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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.92 (5538 reviews)

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4.93

Based on 5,538 reviews, last reviewed 6th Feb 2025

12800% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great customer service Whenever I have contacted Triodos by phone the customer service has been brilliant. The mobile banking is easy to use Reviewed on: 6th February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5538)

Review of the Triodos Bank, Current Account:

Changing finance for good

Been a customer since 2018. Couldn’t be happier with the service and with the impact Triodos has in society and for the planet. I know my money is safe with them and that they only use money to change finance for good. Reviewed on: 8th January 2024

A truly sustainable bank striving to save the world.

A truly sustainable bank striving to save the world. Reviewed on: 23rd January 2025

Banking for good

Any time I've needed to contact Triodos (not often) they've been very responsive and helpful! Their communications are informative and I get real peace of mind knowing my money is being used to make the world a better place. Reviewed on: 23rd January 2025

Brilliant dedicated customer service

Whenever I need customer service, it is an efficient process that resolves my problem quickly. The current account offers all the functionality I need. Reviewed on: 23rd January 2025

Very happy.

I would use Triodos in any case for their ethical banking practices, but it turns out their app and customer service are great too. Reviewed on: 23rd January 2025

Fantastic ethical bank - use your money to do good i...

Fantastic ethical bank - use your money to do good in the world Reviewed on: 23rd January 2025

So excited to finally have an ethical transparent bank

I am so pleased to have changed my bank to triodos. I dithered about changing banks for years because I was worried it would be complicated, but it was really easy, and they have been fabulous. I love how transparent they are about where my money is invested, the app and customer service is good ( I haven't needed to use it much), I love the card, and for once I look forward to emails from my bank to hear about all the lovely projects my money funds. It has really transformed my relationship with banking, and I read their updates and listen to podcasts. It is wonderful to finally find a bank that shares my values, such as community, not investing in arms or fossil fuels, tackling the climate crisis, and restoring nature among others. I would highly recommend. Reviewed on: 23rd January 2025

Reply from Triodos Bank Hi Martha, thank you for leaving a review. It's great that you had a smooth journey switching to Triodos. It's brilliant to hear your enthusiasm for sustainable banking, and we're glad that you're enjoying our communications! Thank you for being a valued customer. Kind regards, Alex Response date: 6th February 2025

A bank that cares about our future

I'm happy that my current account is with Triodos Bank, a bank that cares about our future. No more swaps for me. Reviewed on: 23rd January 2025

Ethical and top class customer experience

UK based call centres. Always friendly and reliable service. I use them for my current accounts and business banking. Top class. Reviewed on: 23rd January 2025

My money is finally having a positive imapct.

Switch current account and savings from one of the big high street banks. The process was seamless and I'm happy knowing my money is finally having a positive impact for society and the planet. Thank you! Reviewed on: 23rd January 2025

Ethical banks like this are hard to find.

Ethical banks like this are hard to find. Very glad a switched. I believe the bank is investing in a positive future. Reviewed on: 23rd January 2025

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