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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.92 (5538 reviews)

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4.93

Based on 5,538 reviews, last reviewed 6th Feb 2025

12800% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great customer service Whenever I have contacted Triodos by phone the customer service has been brilliant. The mobile banking is easy to use Reviewed on: 6th February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5538)

Review of the Triodos Bank, Current Account:

Highly recommended

Thought I'd miss having a cheque book having switched banks but I don't. It's almost a year since I switched - wish I'd done it years ago! Reviewed on: 15th January 2022

Triodos have really upped their game.

Triodos have really upped their game. The user experience matched with the impact your money is having in the real world - this makes the bank a unique and valuable experience. I like that they have done more on notifications and in-app services in the last year. This has made my life a lot easier, I feel more in control of my finances. Reviewed on: 23rd January 2025

Reply from Triodos Bank Hi Alexander, thank you for leaving a review. Thank you for your positive feedback on improvements to the Triodos App, we're glad to hear you're making the most of these. It's great to hear your support for sustainable banking! Kind regards, Alex Response date: 4th February 2025

Excellent ethics.

Excellent ethics. Great customer care. So good to know that my money is doing good, not harm. Reviewed on: 23rd January 2025

Ethical banking for the cost of a coffee...

Well worth a small monthly fee (the cost of a coffee) to know that my money is in reliable and ethically sound hands. Customer support has always been excellent, even when I've had a tricky situation to resolve. Reviewed on: 23rd January 2025

Ethical banking at it's best!

Ethical banking at it's best! Great customer services and savings rates are competitive. Reviewed on: 23rd January 2025

It makes me feel good to support this ethical bank.

It makes me feel good to support this ethical bank. We care and so do they. Reviewed on: 23rd January 2025

All round great service

They've always been there for us and we've been super impressed with services and service. Reviewed on: 23rd January 2025

Long term current account customer very happy now!

Having been a customer for over 5 years their current account offering has improved massively over that time and now is 95+% the functionality of the major banks - my only complaint is that faster payments are slower than the likes of Lloyds or Starling and if you send them outside of hours, sometimes there can be a longer delay although I have not experienced this for a while. In terms of their savings products, I think they could be a bit more flexible, 3 withdrawals a year to get an OK interest rate is not competitive but the ethical side makes up for this which should matter to all of us. I am looking to use some of the funds for long terms savings which again have a larger fee than some, but the ethics is critical for all of us. Reviewed on: 23rd January 2025

Reply from Triodos Bank Hi Charlie, thank you for leaving a review. It's really great to hear that you've been a long-standing customer, and have seen the positive growth we've had in that time. We're glad to see your enthusiasm for sustainable banking! Kind regards, Alex Response date: 30th January 2025

A great bank that I have confidence in.

A great bank that I have confidence in. It is good to know that my money is being used to support ethical companies. I wish all banks were the same. Reviewed on: 23rd January 2025

Fantastic ethical banking

Best of all is the fact that I know my money is invested ethically with concern for the environment Reviewed on: 23rd January 2025

Triodos is everything a bank should be.

Triodos is everything a bank should be. They do what they say they do and are ethical at the same time, not investing in arms, nuclear or fossil fuels, and investing in renewables, nature and making the world a better place - what's not to like? Reviewed on: 23rd January 2025

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