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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.92 (5538 reviews)

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4.93

Based on 5,538 reviews, last reviewed 6th Feb 2025

12800% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great customer service Whenever I have contacted Triodos by phone the customer service has been brilliant. The mobile banking is easy to use Reviewed on: 6th February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5538)

Review of the Triodos Bank, Current Account:

Great service! Great ethics!

Triodos Bank has a real focus on ethical banking and leads the way in how banks should be changing for the benefit of people and planet. From my environmentally friendly debit card to my online statements. There are rarely any problems with their mobile app and online banking. When you call their phone line, you don't wait for an hour and you don't have lots of menus to press 1 for this and press 2 for that. You get through to a person! Which these days feels progressive and radical when compared to the big banks. They are clear on what they support and invest in, and don't invest in bad things for the planet. Finally, when I was concerned that someone may have been trying to scam me, their main phone line staff and their fraud team were very helpful. They actually listened to me attentively and answered my questions. They offered reassurance without being patronising. Their level of customer service is excellent. Reviewed on: 6th April 2023

Bank you can trust

Really happy to move to Triodos. Being able to see money invested in all those wonderful projects and interest on my saving account making me feel good about having account with Triodos. Reviewed on: 25th January 2025

Meets our every need

We are so happy that we changed to Triodos bank several years ago. We are totally satisfied with this bank, and delighted that we have found a bank which shares our views about the need to protect nature and save the planet while still looking after our money well. Reviewed on: 25th January 2025

Truly ethical and very user-friendly.

Truly ethical = a clear conscience and regular updates about the Bank’s investments’ A range of accounts = organise my finances the way I want. Well-designed apps = safe and easy access to my accounts, assistance and information. Swift and efficient response to problems. [Self-inflicted in my case.] Reviewed on: 25th January 2025

I feel valued, and it's easy to use

I feel valued, and it's easy to use Reviewed on: 25th January 2025

I have so much respect for the Triodos Bank

I have so much respect for the Triodos Bank and the values it stands for. I'm proud to bank with them. I'm really happy with the service, the app, the customer service, and I feel so good knowing my money is helping the world. Reviewed on: 24th January 2025

Ethical, Eco friendly bank

I think it's great to have an ethical, Eco friendly bank. Reviewed on: 24th January 2025

Amazing bank

A great bank that is supporting people and planet, proving that there is a different way to operate than just the relentless pursuit of growth and produt Reviewed on: 24th January 2025

The personal touch

Whenever I have needed to speak to my bank I have had a real person on the phone who has been knowledgeable and helpful. Also, it’s great to know my money is being used for positive ends. Reviewed on: 24th January 2025

Great customer service , leading the way in ethical...

Great customer service , leading the way in ethical banking Reviewed on: 24th January 2025

Triodos are fair and very clear on their policies.

Triodos are fair and very clear on their policies. I switched to the bank several years ago , wanting to feel better about my chosen bank’s investment choices. Reviewed on: 24th January 2025

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