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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.75 (198 reviews)

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3.61

Based on 198 reviews, last reviewed 5th Mar 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

48%

20%

10%

19%

Latest highest rating:

5

Fast & good service, Fast good service, up-to-date, easy manage the app Reviewed on: 5th March 2025

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Account reviews (198)

Review of the TSB, Classic Account:

STAFF IN LOCAL BANK REALLY HELPFUL

ONLINE BANKING WEBSITE IS VERY EASY TO USE , STAFF IN BANK GO EXTRA MILE TO SORT YOU'RE QUERY OUT Reviewed on: 6th November 2018

Easy banking

Easy and efficient banking. Always excellent customer service Reviewed on: 6th April 2023

Account

Good bank just a shame the branch has closed on the high street Reviewed on: 5th April 2023

Good customer service

Always ready to help, with faster replies and quick phone call answers. Reviewed on: 4th April 2023

Tsb

Tsb has been so helpful when I got hacked Reviewed on: 4th April 2023

Issues Setting up, but fine there after

Set up the account and the app broke so had to go in branch. They didn't know the details of the service so I had to explain it to them, and it was only after checking with the manager that they realised I was correct. Pro tip - don't talk down about customers when in earshot. After that experience I wasn't hopeful but the app has been easy to use and no issues following Reviewed on: 4th April 2023

Easy, accessible and friendly

The TSB Classic Bank Account is a very good, simple bank account. It's straightforward to set up and use, it's completely free and has no tricksy hidden fees or costs. The TSB app is straightforward to use and convenient, so it's easy to manage your money. The TSB staff at my local branch are very polite and helpful. They are always there to help you if you have questions or need help with your account. Overall, banking with TSB offers an easy, straightforward and easy way to handle your money. Reviewed on: 26th March 2023

It's ok

I only opened a TSB account because I was using Loqbox to build my credit and the only way to get my money fee free was to open this account. TSB don't let you invest in Crypto and has draw backs, so I rarely use this account Reviewed on: 25th March 2023

Simple banking

Tsb is a bank that is simple. However their online banking is often glitching which is very inconvenient. Reviewed on: 11th March 2023

Great bank

Trust worthy and good customer service Reviewed on: 10th March 2023

TSB

Have banked with TSB for several years and have experienced an excellant service when using the local branch and banking online. Reviewed on: 10th March 2023

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