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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.74 (196 reviews)

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3.62

Based on 196 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

48%

20%

10%

19%

Latest highest rating:

4

£10 cashback a month for 20 transactions I was recently offered £10 cashback a month for 3 months for doing 20 debit card transactions each month which is a good offer. Reviewed on: 23rd November 2024

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Account reviews (196)

Always on the ball

I love my bank because my account had fraudulent transactions on it leaving me overdrawn. The bank were excellent at sorting it out and placed a temporary overdraft on my account to cover bills etc to save me any more upset and quickly investigated the fraud. TSB Reviewed on: 11th February 2016

Love it

I love my bank tsb when it had money in it lol Reviewed on: 11th February 2016

Excellent

My experince with TSB classic account has been completely positive, it is secure and straight forward. Reviewed on: 24th January 2016

Been with TSB for 20 years

I've been with TSB for 20 years, I've had the current account since I was a child and have no problems with the service, I love the app on my phone and find both the website and app really secure, I'd recommend tsb to both friends and family. Reviewed on: 16th January 2016

TSB isn't the listening bank

Our joint account was transferred to TSB from loudspeakers without our prior agreeement. There is nothing wrong with the account but we don't have a local bank therefore it is diffuse to carry out transaction such as putting cash in. The online account however is very easy to manage and if they had a local branch I probably wouldn't bother moving banks. Reviewed on: 15th January 2016

Very good customer service

Was very easy to set up. Their customer service is excellent. I would recommend the branch in Truro, Cornwall Reviewed on: 12th January 2016

Very helpful Staff

They have a very good fraud team to sort out unauthorised activity on your account. Reviewed on: 7th January 2016

Never had any problems, great on-line banking

Always there to help when you need. The account is really easy to open and on-line banking makes life so much easier. The customer service I have found to be great and extremely helpful. Reviewed on: 24th December 2015

I've never had any issues with the TSB

The staff in my local branch are friendly and helpful. The online banking website is easy to use. Reviewed on: 23rd December 2015

Good

It's a good bank. Never had any big problems. Reviewed on: 24th November 2015

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