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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.74 (196 reviews)

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3.62

Based on 196 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

48%

20%

10%

19%

Latest highest rating:

4

£10 cashback a month for 20 transactions I was recently offered £10 cashback a month for 3 months for doing 20 debit card transactions each month which is a good offer. Reviewed on: 23rd November 2024

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Account reviews (196)

Good bank, good account

I opened a TSB account a few years ago and have never had any problems with them. Their staff are friendly and helpful. The account is good as well. The account I have is a Classic Plus account, which pays interest, gives me a contactless visa debit card, and their app and internet banking facilities are good (but see below for caveat). My only gripe is that the introductory cashback on contactless spending has ended, and I cannot get it again. It seems like this is a draw to get new customers. The interest rate is the same as a new Bank of Scotland account I have opened, which also has cashback features, but these are not introductory offers. TSB lease their software from Lloyds Banking Group so it looks and feels like the Bank of Scotland internet/mobile banking (and I assume Lloyds Bank and Halifax, which is a division of Bank of Scotland, too). This is a hangover from the divestment of TSB from Lloyds. TSB are in the process of creating new software so this may change in the future. Reviewed on: 13th June 2017

Great service and user friendly bank account.

I think the online banking is really easy to use. Always good service when I phone. Reviewed on: 2nd June 2017

Easy to switch and friendly in branch

I recently switched to TSB. The whole process was very smooth. Since then I have needed to use the branch a few times and have been delighted with the service. I even got a tour on my first visit as a new customer! Reviewed on: 30th May 2017

My reliable lifetime bank account

I've had this account since I was 15. Im now 34 and haven't had a single problem with the account or service. My account became a student and graduate account when I was a student and the benefits were great. You really feel like the bank is looking after you and your money Reviewed on: 12th May 2017

Classic account

TSB Classic account straight forward easy to use.Love the online banking. Reviewed on: 4th April 2017

Counter-intuitive but it works

Who knew that to get anything decent return on your savings you had to use a current account? That doesn't make sense but it works. When you open a Classic TSB current account, they offer 3% interest on up to £1500 balances which is ok for a rainy day fund. I'm very happy I did this. Reviewed on: 3rd March 2017

Easy to open and great interest rate

Just opened this account online. Took only 5 minutes and was very easy. Offered a great interest rate too! Reviewed on: 1st March 2017

Excellent service

Great customer service and staff who are always willing to help Reviewed on: 12th February 2017

Great Classic account from TSB

Had problem with a fraudulent transaction and their fraud department are second to none at getting your money back. Reviewed on: 12th February 2017

Has been overall best banking service,i have received,both in uk and Ireland

Anytime I have a problem with my account,straight away Tsb always solve it Reviewed on: 12th February 2017

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