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ellen

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Review of the TSB, Classic Account:

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Poor Communication, Bas Customer Service

Booked an appointment to open a joint account with my partner who already had a TSB account. Took all paperwork listed. Arrived, customer rep was late. Customer rep told us we had the wrong documents and had been given the wrong information. Customer rep refused to seek alternatives and this resulted in us not being able to open an account. Reviewed on: 23rd August 2017

Review of the Cycleplan, Bicycle Insurance:

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Easy to sign up to.

I signed up to Cycleplan through a trial period. Seemed very straightfoward. Reviewed on: 23rd August 2017

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