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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.76 (201 reviews)

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3.68

Based on 201 reviews, last reviewed 21st Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

20%

19%

Latest highest rating:

4

TSB mortgage nahhh £100,000 as a deposit, a job and partner with a job. Try and get a mortgage.. not a chance. Reviewed on: 21st April 2025

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Account reviews (201)

Counter-intuitive but it works

Who knew that to get anything decent return on your savings you had to use a current account? That doesn't make sense but it works. When you open a Classic TSB current account, they offer 3% interest on up to £1500 balances which is ok for a rainy day fund. I'm very happy I did this. Reviewed on: 3rd March 2017

Easy to open and great interest rate

Just opened this account online. Took only 5 minutes and was very easy. Offered a great interest rate too! Reviewed on: 1st March 2017

Excellent service

Great customer service and staff who are always willing to help Reviewed on: 12th February 2017

Great Classic account from TSB

Had problem with a fraudulent transaction and their fraud department are second to none at getting your money back. Reviewed on: 12th February 2017

Has been overall best banking service,i have received,both in uk and Ireland

Anytime I have a problem with my account,straight away Tsb always solve it Reviewed on: 12th February 2017

5% cash back

Think it's fab that my classic account, which I pay no monthly fee for, offers 5% cash back for contactless purchases (for the first £100) spent. Also whenever I've called customer services they answer quickly and sort my question easily. Reviewed on: 3rd February 2017

Great Service,friendly banking

The customer service over the counter at the TSB Musselburgh branch is excellent. A lady called Toni is particularly friendly and nice, she always helps, supports and makes sure the customer is happy. Its rare to get that kind of service these days. I am happy with the rewards I get from the bank as well. Reviewed on: 3rd February 2017

FEEL LIKE A VALUED CUSTOMER ALWAYS

Overall I'm very impressed with my local Bank TSB. I've been with them since I opened my first account aged 12 (over 25 years now). They know me by name and my family when I visit the branch, take the time to ask how I am and if there is anything I need specifically. I recently had an issue transferring money online (the isue being they were trying to protect my account online and wanted to make sure I was the correct account holder). I went down to my local branch and it was dealt with immediately, efficiently and quickly. They also sent a security number via First Class post so that I could do telephone banking with ease. TSB are highly professional, well organised and competent. I feel a valued customer and will continue to bank with them. Reviewed on: 1st February 2017

Easy savings in a current account

So easy to set up and offering a good percentage rate. Not continually hassling for more business or even using as a current account. Great company, with a friendly local face. Reviewed on: 31st January 2017

Poor service

TSB wanted to charge me a small fortune in interest to take out a loan. There opening times are rubbish. I don't find them helpful. Reviewed on: 27th December 2016

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