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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.74 (196 reviews)

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3.62

Based on 196 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

48%

20%

10%

19%

Latest highest rating:

4

£10 cashback a month for 20 transactions I was recently offered £10 cashback a month for 3 months for doing 20 debit card transactions each month which is a good offer. Reviewed on: 23rd November 2024

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Account reviews (196)

Very good company and reliable

Very happy to be with TSB a good reliable company Reviewed on: 16th June 2016

Great customer service... Humans not machines..... Could do more to improve

Great customer service, Humans and not machines but could do more to assist disabled customers. Reviewed on: 1st June 2016

Very good services

Great services, I've never had problems with this bank. When my card was lost I got help from TSB staff immediately. Classic account works pefectly fine. They have an overdraft service as well which is well organised. Reviewed on: 26th April 2016

Great Bank!

Always received great customer service. Staff in store always friendly and approachable. Internet banking is always easy to use. Great Bank all round Reviewed on: 21st April 2016

Decent website but not enough branches

I was one of those who got transferred to TSB through no choice of their own when Lloyds was split up. The website is decent, but if, like me, you live in the South East, there just aren't enough branches around for if ever you need to pay a cheque in etc. If you're someone who doesn't ever need to use a branch, I'd say, go for it and join them, because the website is good. Otherwise, check you have enough branches near you before you consider them because they just don't have the high street presence of some of the other banks. Reviewed on: 28th March 2016

Faultless

After Lloyds TSB split into their former separate companies I went back to being a TSB customer without having to do anything. They wrote to me about a year in advance of the change and how it would affect me. Internet banking hasn't changed, it is still super easy to use and I have no complaints at all. Reviewed on: 28th March 2016

brill

best bank by far best bank by far best bank by far Reviewed on: 19th February 2016

Good reliable bank

I've been with TSB since I was a child, so over 20 years at least! Can't say anything bad about them, they've been good to me. Reviewed on: 17th February 2016

Great Customer Services in branch and online

The queues are never long in branch as it is always fully staffed, I have always found the staff to be extremely knowledgeable and helpful Reviewed on: 13th February 2016

Very good service

Manager in branch helped me sort out my spending and advise me how to stop getting charges Reviewed on: 13th February 2016

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