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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.74 (196 reviews)

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3.62

Based on 196 reviews, last reviewed 23rd Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

48%

20%

10%

19%

Latest highest rating:

4

£10 cashback a month for 20 transactions I was recently offered £10 cashback a month for 3 months for doing 20 debit card transactions each month which is a good offer. Reviewed on: 23rd November 2024

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Account reviews (196)

excellent, always helpful when I needed.

i have been with this account for more than 5 years and received a generous amount overdraft which I have used several times when I needed them. Added more the interest rate is really low. so that helped a lot. Reviewed on: 7th November 2015

I Actually Think TSB Delivers!

I was automatically moved from Lloyds to TSB when they split a year or so back. That experience was seamless, and my experience with them has been very good ever since. Their online banking is excellent - the same platform as Lloyds, as far as I can tell - and I find their customer service to be excellent overall. Although I live in Northumberland, the branch I tend to use is at London Wall, near the offices, and the Manager there, in particular, is very friendly and welcoming. I have several accounts, and the act of moving money between them online, or in or out, is very easy. I can change the name of my accounts at any time, too, which is helpful as my financial structure is constantly morphing and changing! All in all, I'm very happy with TSB and, though I do have secondary accounts with other banks, I've no intention of moving - at least not until my own bank is up and running... Reviewed on: 22nd October 2015

Good basic account

a good basic no frills account. I have never had any problems with this and the staff are always helpful Reviewed on: 29th August 2015

overall not satisfactry

i have been a tsb customer for nearly 15 years and find that they are unhelfpful when it comes to trying to set up payment plan to pay overdrafts back they give you advice and make it sound good leading me to believe that is the best route but in the long run it is nt and just gets me in more debt Reviewed on: 29th April 2015

Great service.

I've had a current account with TSB/Lloyds TSB for nine years and have never had any problems. They offer a fast and effective service when there is odd activity on your account and will inform you right away. Their charges have decreased a lot over the years which is one of many reasons I am still a customer. I have an overdraft which doesn't occur unreasonable monthly charges, UK call centres 24 hours. They are overall a great bank. Reviewed on: 21st April 2015

Not bad but room for improvement

I have found this bank to be okay. I joined when it was "Lloyds tab" when I was a teenager because I liked the adverts. I recently requested a certain amount of bank statements and unfortunately received many many duplicated ones! So it meant me shredding a lot of them. Staff have always been friendly and helpful for what I need and so far I cannot complain. I also found it very simple and easy to join when I did too Reviewed on: 8th April 2015

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