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Will Smart

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Review of the TSB, Classic Account:
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TSB will refund Direct Debit

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I am writing to you to raise an issue about Banking at TSB on September 20th, 2017. Barclays has taken 4 payments by direct debit in the month of may for a finance agreement that was cancelled within 14 days. I asked Barclays on numerous occasions for a refund but they say there is no record of me being a customer and they have no record of payments being received. I contacted the TSB to utilise the DD indemnity. TSB has refused claiming this is a contractual arrangement between me and Barclays Reviewed on: 29th September 2017

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