Write a review

Newsletter

Go to business site

TSB: Classic account (discontinued) reviews

Name: Classic account (discontinued)
Rating: 3.94 (203 reviews)

View other TSB products

3.94

Based on 203 reviews, last reviewed 24th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

48%

20%

19%

Latest highest rating:

5

Its easy to open an account and they help you quick... Its easy to open an account and they help you quick if you get any problems Reviewed on: 24th June 2026

Latest lowest rating:

1

Very difficult to raise a complaint Very difficult to raise a complaint Reviewed on: 12th June 2025

Read all reviews Write a review

About this product

TSB closed its Classic account to new applicants on 23 September 2020.

Review TSB: Classic account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

TSB Classic account (discontinued) reviews (203)

Good bank - lack of banks to visit.

Great bank and over the phone great but now our nearest branch is 30+ miles. Reviewed on: 8th June 2022

Inconvenient Company

I would leave 0 stars if I could because TSB bank closed my bank account without any prior notice and I had direct debits set up from that account and when I phoned them they could not provide me with a reason why they closed it.Would not recommend to anyone. Reviewed on: 18th May 2022

SAVING LITTLE AND OFTEN

I love the spend and save option. Those few pennies add up to a nice treat Reviewed on: 4th April 2022

Nightmare !!!!

I need withdraw cash in my branch £500. Impossible £300 only. I did ask why? Because I say that! ...I'm 15 years costumer...and no more.. Reviewed on: 1st April 2022

Useful

App has been troublesome in the past Reviewed on: 30th March 2022

Always on top and interactive

App has been the only issues, but TSB are always on top of maintenance and updates and keeping users informed Reviewed on: 30th March 2022

Bang average

Closing branches all over. Had a load of online problems. Generally not great. Would not recommend! Reviewed on: 28th March 2022

Best Bank ever.

I love how TSB bank takes security at next level, I feel so safe banking with TSB. Reviewed on: 9th March 2022

Froze my account with benefits for 2 yrs

Refuse to unblock my joint account with my ex even thou it has my benefits of over 1k in it which can be proven to be mine with my NI avoid this bank on joint account basis Reviewed on: 21st January 2022

Easy to use app for banking

I've used the app for a few years now and it's simpler and more accessible than any other bank's app I've used. Keep up the good work! Reviewed on: 20th January 2022

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Citibank 3.18 from 10 reviews
Essential current account (discontinued)
from Virgin Money 3.69 from 146 reviews
Current Account
from Reliance Bank 4.00 from 1 reviews

Want to see more from TSB?

eSavings
from TSB 4.36 from 11 reviews
Monthly Saver
from TSB 4.33 from 11 reviews
Advance MasterCard
from TSB 4.21 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub