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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.75 (198 reviews)

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3.61

Based on 198 reviews, last reviewed 5th Mar 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

48%

20%

10%

19%

Latest highest rating:

5

Fast & good service, Fast good service, up-to-date, easy manage the app Reviewed on: 5th March 2025

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Account reviews (198)

Review of the TSB, Classic Account:

STAFF IN LOCAL BANK REALLY HELPFUL

ONLINE BANKING WEBSITE IS VERY EASY TO USE , STAFF IN BANK GO EXTRA MILE TO SORT YOU'RE QUERY OUT Reviewed on: 6th November 2018

Always on top and interactive

App has been the only issues, but TSB are always on top of maintenance and updates and keeping users informed Reviewed on: 30th March 2022

Bang average

Closing branches all over. Had a load of online problems. Generally not great. Would not recommend! Reviewed on: 28th March 2022

Best Bank ever.

I love how TSB bank takes security at next level, I feel so safe banking with TSB. Reviewed on: 9th March 2022

Froze my account with benefits for 2 yrs

Refuse to unblock my joint account with my ex even thou it has my benefits of over 1k in it which can be proven to be mine with my NI avoid this bank on joint account basis Reviewed on: 21st January 2022

Easy to use app for banking

I've used the app for a few years now and it's simpler and more accessible than any other bank's app I've used. Keep up the good work! Reviewed on: 20th January 2022

Not recommend

I do not recommend the bank, money was transferred to my account they blocked the money abusively I called them and they said to give them proof for money, I gave proof and then I ask for another proof in the last transactions in which I used cash, so it is a shit bank, stop money abusively, money is blocked for almost 2 months and do not want to be my money that does not belong to them I do not recommend anyone to open an account with them are the most innocent, I lost the house in their cause that they blocked the money, they commit fraud by stopping people's money and you can no longer recover Reviewed on: 21st October 2021

Thanks for your cash back offer!

Good banking app! I can see all my payments in 1 second. This makes my life a lot easier as I’m often swopping money around for payments and it’s easy to loose sight of what’s gone out and what’s still pending. Reviewed on: 8th October 2021

Abysmal

Useless online and APP. Crashed last week again and unable to access account. Staff nice system terrible. Reviewed on: 2nd July 2021

TSB Fraud Refund Guarantee is SCAM

I have been Scammed by the broker on 20000 pounds And TSB didn't refund me anything just childish excuses that it was my fault but I have clear evidence and all proof that it wasn't. Waited 3 months but it was just wasted time of the investigation didn't move any forward. Moving to another bank as this one is just rubbish. Reviewed on: 3rd June 2021

hope you don't get problems...cos there's no qualified people anywhere to solve your problem...

even the WEBCHAT advisors tell you how do things with 3 wishws Reviewed on: 3rd June 2021

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