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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 4 (165 reviews)

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3.86

Based on 165 reviews, last reviewed 4th Oct 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

54%

23%

12%

Latest highest rating:

5

TSB are a friendly and helpful bank. TSB are a friendly and helpful bank. The app is easy to use and optimised for quicker functions and access to all the services TSB offer. Happy custom... Read more Reviewed on: 10th June 2024

Latest lowest rating:

1

d..Blocked Account transaction. Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to m... Read more Reviewed on: 4th October 2024

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (165)

Review of the TSB, Classic Plus Account:

Institutions require excessive account details.

This experience relates to many other institutions and their credit/bank cards. I was unclear why I couldn't log on to my account on a PC. I called to find out why and had to give far too many details, even including the csv code from the card. Only then did I get an automated response saying the offices were closed. This should have been an automated reply at he start to avoid wasting my time. However, the greater issue is that many ask for similar information before they will communicate with customers. The danger is that if this was given over a compromised line, a fraudulent individual would have all they need to then go on and make purchases. Fundamentally, I strongly believe the financial sector should stop asking for so much detail and instead should ask for at least one less detail. By all means ask for something different but unique. Reviewed on: 1st August 2024

excellent

great service easy and quick reliable effective Reviewed on: 20th April 2015

FEES ARE BIZARRE

This account is over rated, i have had my account with tsb for over 6 months, i use it for my salary to be paid in and for my bills to be paid by direct debit I often pay for online orders via my debit card linked to my Tsb account and i have noticed that the payment leaves my account and several days later the money shows as available in my account again, it is very confusing knowing what money is safe to spend and what it not often i have been over drawn because i have spent the available funds that were not really available for orders that i thought were already paid. POOR Customer service too Reviewed on: 29th January 2015

Good bank and product

TSB is a good bank easily accessible locally and online. Classic Plus current account gives interest on account balances. Would recommend Reviewed on: 15th December 2014

Nice rate on balances and overdraft management

Pros: Great 5% interest rate on balances, £10 free overdraft and a service which lets you top up your account if you go into an overdraft without having to pay a fee Cons: Some branches appear a little old fashioned Reviewed on: 13th October 2014

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