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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 3.7 (179 reviews)

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3.70

Based on 179 reviews, last reviewed 19th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

22%

13%

Latest highest rating:

5

Very helpful and efficient customer service. Very helpful and efficient customer service. Reviewed on: 17th April 2026

Latest lowest rating:

1

Very little to no value After 15 years with the bank, a healthy financial situation built from the ground up (and being myself a Senior worker in the Finance industry) and th... Read more Reviewed on: 19th April 2026

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Plus Account reviews (179)

Good interest but used to be better

Generally a very easy to use and convenient day to day account that has good perks such as £5 cash back each month on contactless payments and a decent interest rate although this has got worse recently as interest rates have gone down. Overall still had very few problems with them Reviewed on: 31st January 2017

Best bank, wouldn't change a thing.

I think every bank has negative points however what's majorly important to me is good customer service, honesty, locality and wether the products are suited to my needs. TSB ticks all these boxes and more. Another thing that sells their banking for me is their mobile banking. I transfer money between accounts regularly and it's quick and easy with TSB. Reviewed on: 25th January 2017

I like it until recently when they decided to lower the interest. I will move my funds to p2p.

I was good when it was 5% interest. Reviewed on: 24th January 2017

Excellent account with great rate of interest

TSB currently has the best rates around. Their accounts are easy to set up and don't have some of the strict rules that other banks demand. Five stars! Reviewed on: 24th January 2017

Quick and easy

Switched from classic to classic plus, benefits are great and it was so easy. Reviewed on: 30th December 2016

high interest great customer service

Love this account you get a great rate of 5% cashback plus interest up to £2,500.Much better current account than other providers Reviewed on: 24th December 2016

One of the better accounts

The account is good, it allows me to accrue a decent rate of interest on current account financing up to 2k and I typically earn the full £5 cash back on my monthly contactless/Apple Pay transactions; I think this return is considerably better than what other current account providers offer. However, my issue with TSB is telephone customer service, I never feel confident that the agent I'm speaking with really knows the detail of certain aspects of the account, including paym transacting, interest accrual and regular saver account services too. The app could be more flexible in terms of adding new payees and viewing better transaction summaries etc, these options are only available online. Overall though, this account offers decent returns and I'm unlikely to move to another provider on this basis. Reviewed on: 24th December 2016

Good in-credit account.

Had a lot of calls lately about my account. They are constantly blocking my ability to purchase online due to my spending and investing habits. I received a phone call from an unknown number in Elgin which I missed. A text which I replied to stating Yes the activity was made by myself followed by a home phone call 3 days later. Whilst happy with the interest rates and extre security I am getting annoyed by these blocking actions. In the summer I had to travel into the nearest branch (as none where I live) following a transfer of a large amount to another bank's online saver I opened. With the interest rate dropping in January I am considering switching to a branch within my town. Reviewed on: 24th December 2016

Current Account with Cashback & Interest

I've found the TSB Current Plus account to be a great addition to my finances - with interest on cash balances upto £2000 plus cashback from contactless debit card spend - it's a little bit extra every month for otherwise offering the same day to day banking benefits of other current accounts. Both the website and app work fine for me. Reviewed on: 24th December 2016

Good

Easy to set up multiple accounts so you can have your online savings account linked quickly, great app for mobile,I never seem to have issues at all. Reviewed on: 20th December 2016

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