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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 4.01 (166 reviews)

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3.91

Based on 166 reviews, last reviewed 5th Mar 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

23%

12%

Latest highest rating:

5

Great banking app My experience with TSB as a customer for 10 years now has been good. Significant improvements have been made to their mobile banking app over the last... Read more Reviewed on: 5th March 2025

Latest lowest rating:

1

d..Blocked Account transaction. Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to m... Read more Reviewed on: 4th October 2024

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Plus Account reviews (166)

Terrible account

i had had a missed call from the bank with a voicemail regarding needing me to attend an account review. I ignored this and went about my business as usual. I was in the bank paying in a cheque when the cashier told me I needed to attend an account review and asked if I would stay for that at that time, I explained I could not as I had to collect my son from nursery. She then hassled me more to give a date of when I could attend because apparently my account was no longer available and I was going to have to change my account. I told her I would call the other branch in my town and make my appointment. I did this and instead of asking for a review I told them I wanted to close the account that was a packaged account and change it to an account with no monthly fee. I explained I did this because I was being bullied into making an appointment and the cashier told me my account was no longer available which I was now told this was not true and did I want to change my mind and keep my account however by this point I didn't want to keep paying for an account to them when their service and staff would treat me that way Reviewed on: 19th February 2016

excellent service

I have been with TSB for a good while now and dont have anything bad to say. the cistomer service has been great and have received the help i require every time i call Reviewed on: 19th February 2016

Good Extras

I like this account as it gives me some good extras for a small monthly fee. Contact in my local branch is very good and I#ve always had good customer service in my long history with this bank. Reviewed on: 16th February 2016

Very good bank account

Lovely staff. They explained the account when I went into the Truro branch to sign up. Good customer service. Reviewed on: 12th January 2016

Not the best

I'm a little disappointed that the interest rate reduces after a year. I'm also unable to receive any paper statements and their online banking system is a harder to work with. There are definitely better current accounts out there. Reviewed on: 24th December 2015

Very good

High interest rate (5%), with the possibility of opening two accounts. Easy to use with a nice web interface. Can go paperless. Only downside is that the max. capacity is £2k. Overall good. Reviewed on: 24th December 2015

Simple to switch, great rewards

I have recently switched my current account to TSB. I did the swap online and was surprised how smooth the transition went. The system made it so easy and now I am earning a great rate on the account plus a really great rate on the regular savings. Also I got a contactless card that I get money back on! Really recommend this account! Reviewed on: 24th December 2015

Current Account

The TSB classic plus is a fantastic account with a great monthly interest rate would thoroughly recommend to family and friends and would consider staying with them as Ive never had any problems with them whatsoever. Reviewed on: 24th December 2015

Great rates and service.

The plus account from TSB is fantastic, you earn 5% on balances up to £2000, the staff are always friendly and happy to help, it's like old fashioned banking with a modern twist. Would recommend to anyone on the lookout for a new bank. Reviewed on: 24th December 2015

A great deal

I'm one of those people that has several current accounts, chasing good offers. The TSB current account is one of the best because it pays 5% interest and I get some cashback when I use their contactless debit card. Their online banking is one of the most straightforward and reliable and once you've opened the current account you can apply for the monthly saver. I can't comment on how they deal with problems as everything has worked swimmingly for me. Reviewed on: 24th December 2015

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