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TSB: Easy Saver reviews

3.14
Based on 20 reviews, last reviewed 11th Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
25%
3 star
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0%
See only 2 star reviews
5%
See only 1 star reviews
25%

Latest highest rating:

5

Monzo fanboy but TSB man So as a techy, I am a sword Monzo advocate. But after opening my TSB account from a Lockbox (the credit building savings account) I am pleasantly impr... Read more Reviewed on: 11th March 2025
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STP

Latest lowest rating:

1

Appalling company to deal with. Appalling company to deal with. Told the only way my son can access his savings account is to visit a branch. They have shut all branches. Put in a co... Read more Reviewed on: 26th July 2024
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Ben T

About this product

TSB savings reviews can help you to find out more about life at TSB. How easy is it to contact TSB? And how friendly are they? Our TSB savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

TSB Easy Saver reviews (20)

Review of the TSB, Easy Saver:

Tsb

5
Very helpful with lots of advice Reviewed on: 12th February 2017

Monzo fanboy but TSB man

5
So as a techy, I am a sword Monzo advocate. But after opening my TSB account from a Lockbox (the credit building savings account) I am pleasantly impressed by TSB. Although TSB is a traditional bank, it has been great, especially when I moved abroad being able to keep my account was fantastic, and as strange as it sounds I’m glad I have a cheque book even if it’s just a birthday gimmick at this point, amazing that I can deposit them via the app beats Monzo on that…shhh. But I st... Reviewed on: 11th March 2025

Appalling company to deal with.

1
Appalling company to deal with. Told the only way my son can access his savings account is to visit a branch. They have shut all branches. Put in a complaint and they agreed to arrange a Teams call. Took me more than an hour on the phone with them to arrange this due to their appalling systems. Now sitting on the Teams call and nobody has turned up. Sitting on their phone line on hold and nobody answering. I have never know customer service as bad. Reviewed on: 26th July 2024

Telephone line non existent

1
Unbearable number of options on telephone line for simple current account query. Might as well say we don't have enough money to run a customer helpline. There is a reason they are still a small bank! Reviewed on: 21st August 2023

Lack of branches and customer support

2
Decent, but due to less branches, not so great for old school banking. Apps getting better Reviewed on: 3rd April 2023

Great Account

5
I opened this Account to give me flexibility in my savings. I can save what I want, when I want with this Account. Also there is no waiting time for withdrawals, so I have instant access to my money whenever I want it which suits me perfectly. Reviewed on: 10th March 2023

Okay bank

4
It’s handy app. But should be bit easy on passwords and memorable information Reviewed on: 9th March 2023

Discrimination by accent used when called

1
This Bank discriminates if they don't like your accent and give false excuses to refuse to open accounts with them. I wished switch with them from my Lloyds business account to their Business account, chose them because my Business partner opened without issues with the SAME COMPANY BRAND NAME and the operation was smoothly, however when they call me given the excuse I have to request permission of BRAND NAME, my business is legit with more than 5 years old with a company house,... Reviewed on: 11th July 2022

Blocked from Business account for 3 days now..

1
We have a business account with TSB and both my son and myself have access to banking online. When my son tried to make a large payment through the app to a creditor he was blocked by the bank. On inquiring they gave a list of security things he had to do (by email!) which included sending photo ID's and proof he was a customer and held the account. The process was so long he left it for now. OK, so I thought I'll go on the app and pay the creditor instead. Not so easy. They wer... Reviewed on: 5th July 2022

I use online banking

5
Easy flexible which allows me to keep track of my spending. Reviewed on: 1st July 2022

Five Star

5
TSB Bank in Bishop's Stortford is excellent. Staff are friendly and helpful. Reviewed on: 19th January 2022

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