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Ulster Bank: Standard Current Account reviews

Name: Standard Current Account
Rating: 3.82 (33 reviews)

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3.54

Based on 33 reviews, last reviewed 9th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

18%

21%

Latest highest rating:

5

Easy to use I’ve enjoyed using the round up feature and I’ve found the updates on the app very easy to use Reviewed on: 14th June 2023

Latest lowest rating:

1

Useless! Aside from their good interest rates, avoid this bank unless you want to deal with people you can't get through to via telephone or chat, are not help... Read more Reviewed on: 14th November 2023

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About this product

Ulster Bank Standard Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Ulster Bank Standard Current Account reviews to find out what life as a Ulster Bank customer is really like. And remember, if you are a Ulster Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Ulster Bank Standard Current Account reviews. Together, we can make financial services work better for everyone.

Ulster Bank Standard Current Account reviews (33)

Review of the Ulster Bank, Standard Current Account:

Useless!

Aside from their good interest rates, avoid this bank unless you want to deal with people you can't get through to via telephone or chat, are not helpful or knowledgeable and you don't want to be able to access or transfer any money. Worst customer service experience - ever! Reviewed on: 14th November 2023

Do not use Ulster bank!

The most incompetent bank I have ever dealt with. Failed chaps payment and jo customer service to help resolve the issue. Each team in the bank has no knowledge of what the other is trying to do so your requests go unanswered. Please avoid ulster bank Reviewed on: 6th August 2021

Many years of disappointment

Based on my 6 years of experience, I don't recommend them to people who would like to keep their money safe or need a competent customer service. - Criminals can easily steal thousands from your account with no consequences - If you call the customer service with a problem for 5 times, you will get 5 completely different answers - The information they provide is frequently misleading or false Reviewed on: 2nd July 2020

Great bank

I've had no problems with them, they are really good. Reviewed on: 26th July 2019

Customer service

One word for Ulster Bank's customer's service - Excellent! Reviewed on: 10th February 2019

10

In order to manage my account, I have the UB app on multiple devices. It runs smoothly and has more features than I can think to use. Everything that I would want to do on a day to day basis is at my finger tips. For more complex things that I would need to do, their website has extremely easy to navigate GUI, and due to the requirements needed to make larger payments, I am secure in the knowledge that my money is safe with them, and easily accessible to myself. As a result of the data breach with Ticket master, my card details were compromised, and before they had notified me that my details were compromised, my card was used fraudulently. The payment was stopped, I was notified that my card was used, and when I contacted them I got a replacement card. They were able to identify and stop fraud before any money was ever taken out of my account. Reviewed on: 6th February 2019

app

I use the app daily to make payments, balance Reviewed on: 1st February 2019

Ulster Bank is a good choice

Opening a current account was easy and the services the provide are convenient. Reviewed on: 30th January 2019

Ulster bank for me

Been a customer now for over 20years no hassles at all with them - apart from branch closers but many use online anyway Reviewed on: 6th January 2019

Always been great

I've never ever had any problems with Ulster Bank and find that their knowledge of their customer (i.e. me) means that they always have my best interests at heart. They're quick of the mark if something doesn't seem right with the account but also quick to rectify any misunderstandings. Reviewed on: 26th June 2018

good online banking

good online services and easy to transfer money between accounts Reviewed on: 4th January 2018

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