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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (518 reviews)

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4.91

Based on 518 reviews, last reviewed 12th Mar 2025

43500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

Very friendly and good service. Very friendly and good service. Get all information on online. Reviewed on: 12th March 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (518)

Review of the United Trust Bank, Personal Savings:

Easy Easy

Always easy to deal with. Good clear communication - easy website to use Reviewed on: 5th March 2025

Good rate & helpful staff.

The rate was good, the people I spoke to on the phone were very knowledgeable and helpful. The whole process was very smooth. Reviewed on: 27th February 2025

Excellent Service.

Very competitive rates, easy to manage account online. Reviewed on: 27th February 2025

Simple and straight forward

Simple, straightforward to interact online with minimal admin, so ideal to work with UTB. Reviewed on: 27th February 2025

Just very helpful not just online but person to p...

Just very helpful not just online but person to person Reviewed on: 27th February 2025

user friendly website and ease to surf

user friendly website and ease to surf Reviewed on: 26th February 2025

good customer experience

competitive rates, easy to use, good communication Reviewed on: 26th February 2025

Excellent service all the time.

I have savings with several 'brands' but I find United Trust Bank has been consistant in loyalty schemes. Excellent for small savers like myself. Reviewed on: 26th February 2025

repeat business

It was all so easy to follow and make the deposit as well as the term end completion Reviewed on: 26th February 2025

Great rate!

Market leading rate at the time of opening. Easy to understand and operate account. Reviewed on: 26th February 2025

A wise choice

We discovered United Trust Bank via recommendation from Martin Lewis's 'Money Saving Expert' website. Also, there was solid feedback on this bank on Trustpilot which also confirmed there was a very competent UK based Help Centre. The savings rate available was extremely competitive with an excellent, easy to use website. Accessing our account on-line is both secure and very straightforward. In summary, we definitely feel that choosing this savings account with UTB was a wise move and that they are genuinely interested in providing a good service to customers. Reviewed on: 26th February 2025

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