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United Trust Bank: Personal Savings reviews

4.90
Based on 1,587 reviews, last reviewed 21st Apr 2026
10820% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026
A Q's avatar
A Q

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

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United Trust Bank Personal Savings reviews (1587)

Making investments is always easy and straigtforward...

5
Making investments is always easy and straigtforward, from a clear website, with all the information necessary. Maturity information always given in good time, and any repayment requests delivered as requested. Wish all instituions were as easy! Reviewed on: 11th February 2026

Excellent customer service and saving rates

5
Saving rates are constantly greater than their competitors. Email correspondence is both frequent and informative, whilst the website is extremely user friendly to navigate. Reviewed on: 11th February 2026

They handled a website problem well

5
They handled a website problem well and were easy to call Reviewed on: 11th February 2026

Excellent telephone assistance.

5
Excellent telephone assistance. Very helpful and efficient person at the end of the phone, able to do all I needed. Reviewed on: 11th February 2026

Excellent website easy to use and good security prac...

4
Excellent website easy to use and good security practice. Easy to login and good firm for keeping up to date. Good saving rate on bond for 5 year term. Reviewed on: 11th February 2026

good choice of investments & interest rates and all...

5
good choice of investments & interest rates and all round good service Reviewed on: 11th February 2026

Good rate of interest and easy to invest.

5
Good rate of interest and easy to invest. Kept me informed. Reviewed on: 11th February 2026

Great Systems

5
Great experience. My investment was simple to complete and acknowledged straight away. Reviewed on: 11th February 2026

Excellent communication and services

5
Excellent communication and services Reviewed on: 11th February 2026

We have banked with them for over 10 years and the r...

5
We have banked with them for over 10 years and the reward has been in line or better than other providers. Reviewed on: 11th February 2026

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