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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

Consistently competitive rates

Only use them for deposits, they have better rates than most, and remain competitive, not dropping rates like others. which saves me time moving accounts Reviewed on: 10th March 2025

Great service, replies to e-mails and telephone resp...

Great service, replies to e-mails and telephone responses have been quick and direct with bank staff not a call centre. Reviewed on: 10th March 2025

As expected, good they finally had online platform

As expected, good they finally had online platform Reviewed on: 10th March 2025

Great platform and great saving rates

Great platform and great saving rates Reviewed on: 10th March 2025

It was easy

It was easy to invest and communication was very clear. Reviewed on: 10th March 2025

Just the Best

Outstanding all round service both online and by direct communication. As a Charity they clearly understood the needs of our sector. Savings rates are important to us and UTB rates are very competitive. Customer service is of a high standard with quick response rates. Reviewed on: 10th March 2025

Very efficient and responsive to all inquiries

Very efficient and responsive to all inquiries Reviewed on: 10th March 2025

Simple, easy and intuitive to open an account

Simple, easy and intuitive to open an account Reviewed on: 10th March 2025

Opening a new account was straightforward and the tr...

Opening a new account was straightforward and the transfer went through quickly. Reviewed on: 10th March 2025

Top performer by far.

Top performer by far. Outstanding service compared to other providers. If only they could learn and follow UTB Reviewed on: 7th March 2025

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