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Van Line Direct: Insurance Broker reviews

Name: Insurance Broker
Rating: 3.28 (110 reviews)

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2.96

Based on 110 reviews, last reviewed 31st Jan 2025

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

54%

3 star

41%

Latest highest rating:

5

Insurance Easy to contact, helpful with queries Reviewed on: 24th August 2024

Latest lowest rating:

1

Took almost £500 out of an 82 year olds account with... Took almost £500 out of an 82 year olds account without his permission . Should be ashamed and yes you have been reported . Blame your systems for doi... Read more Reviewed on: 31st January 2025

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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

Van Line Direct Insurance Broker reviews (110)

Review of the Van Line Direct, Insurance Broker:

1 start to many.

Please be careful if you use van line direct. Their sales team will tell you lies via their 'recorded' phone calls. These phone calls are un accessible if they have found misconduct within there company. But gaurenteed the phone calls would be there if i were to be abusive. They will add fault claims to your policy. So please be wary and check all documentation. I personally will never use van line direct again as they are very unprofessional. Cancelled my policy and went to hastings direct. They even wanted to charge me 45 pounds to cancel my policy for their own mistakes. Farcical to say the least. Reviewed on: 11th September 2024

Happy customer :-)

Great price and Abi was so helpful Reviewed on: 15th April 2021

Jamie

Friendly staff with great prices Reviewed on: 15th April 2021

Great prices - Friendly Staff

Arranging insurance with Vanline Direct was easy. The staff knows their product knowledge and were quite friendly. I also saved some money (which is a Plus) Reviewed on: 14th April 2021

best friendly service

spoke to a friendly member of the staff who saved me £100 on my insurnce Reviewed on: 14th April 2021

great price!

this company gave me the best price after searching around for an extensive amount of time! in the end spoke to an agent over the phone who was very helpful and within minutes my brand new van was insured. definitely recommend Reviewed on: 14th April 2021

Amazing customer service

Need to chance my vehicle over. Called Van line direct and was done in 10 mins. Very quick and professional. Reviewed on: 12th April 2021

great service

Best service around, cant beat it Reviewed on: 12th April 2021

outstanding service

I have been with them for years and would continue for years to come. Very good service! Reviewed on: 9th April 2021

cheap

I saved over £150 by insuring with them this year!!! Reviewed on: 8th April 2021

cheapest insurance company

best services and got cheapest policy ever!!!!! Reviewed on: 8th April 2021

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