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Virgin Money: Credit Cards reviews

3.72
Based on 789 reviews, last reviewed 6th Mar 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Love the balance transfer card I got the balance transfer credit card and it's been a lifesaver, very generous with their 0% transfer offers Reviewed on: 6th March 2025
Smam's avatar
Smam

Latest lowest rating:

1

Please don’t use This card My card got hacked so I cancelled the card. Asked for a new card to be sent out . Card was sent to the wrong address, when I contacted them to ask whe... Read more Reviewed on: 10th February 2025
Colin's avatar
Colin

About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Do you have a Virgin Money credit card? If you do then you can help other customers make good financial decisions by leaving a Smart Money People review.

Virgin Money Credit Cards reviews (789)

Review of the Virgin Money, Credit Cards:

Good cashback when using Credit Card

5
Credit Card gives the opportunity to use cashback. There's a good variety of shops that offer cashback when using Virgin Money Credit Card. I've never had a problem with this card. Reviewed on: 5th September 2024

Transfer

3
İsim ile UPC numarasını Bildirriirseniz iyi olur Reviewed on: 15th May 2023

Great card - but phone line needs improvement.

3
I really like the card but I had to call them today. My word - there are numerous recorded messages. I reckon it took 6 or 7 minutes before I could speak to anyone. They then told me to call back because I got the security questions wrong! I'll do it another day I think. Reviewed on: 14th May 2023

Can't make payments

1
On 6th April, throughout the afternoon UK time, I have been trying to make a payment. Rejected for no reason. This is the fourth time I've had trouble paying this company (using that company's app on my phone) in the past few months. The first two times I had to ring up, remove a block, and try again. The third time (15th March) I asked them to add the company to the safe list, which they agreed. Payment still failed and went through the whole process again on the 16th, finally getting the payment through. Today, have tried seven times and been on the phone with the fraud department for an hour, passed from pillar to post. No one has any idea why the payment won't go through. IT IS TO AN EXTREMELY REPUTABLE FINANCIAL INSTITUTION, AN ESTABLISHED UK BRAND. There is no reason to have this much difficulty. Reviewed on: 6th April 2023

Choice of card and great APR

5
My application with Virgin money for my credit card was quick and simple, plus you get to choose a card design which makes it feel more personal! The APR on my card is great and it helps me balance my money each month whilst protecting my credit rating as payments are so easy to make as the App offers really great functionality Reviewed on: 6th April 2023

Reasonable credit

5
I like that they send alerts for new products Reviewed on: 5th April 2023

Easy to deal with and efficient

5
App is easy to use, staff are efficient and helpful. Sometimes the app can be slow with setting things up ie direct debit but otherwise great service Reviewed on: 5th April 2023

100 percent guarantee

5
Because i have confidence in them, it's because of the name that made me and my family to become one of the best virgin Atlantic customer Reviewed on: 3rd April 2023

Love, love, love

5
What I love about this credit card is my spending goes towards air miles which in turn gives me free flights. I’d be spending the money anyway so definitely would recommend Reviewed on: 20th March 2023

Professional

5
I was very surprised how easy it was to navigate the app. Reviewed on: 17th March 2023

travel money

5
I got this credit card because it can be used abroad without additional banking fees or foreign cash transaction fees. Also the exchange rate matches the standard exchange rate without any mark-up. Reviewed on: 16th March 2023

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