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Virgin Money: Mortgages reviews

Name: Mortgages
Rating: 3.37 (90 reviews)

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3.30

Based on 90 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

11%

33%

Latest highest rating:

5

We have a flexible repay mortgage interest only - so... We have a flexible repay mortgage interest only - so helpful when you are self employed Reviewed on: 26th February 2025

Latest lowest rating:

1

Took over £1000 in error from us Virgin mortgages took £1,169.30 in error from my current account. No apology, no compensation. We are now in are over draft and after trying to get th... Read more Reviewed on: 5th January 2024

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About this product

Virgin Money provides a range of financial services, including mortgages. It’s important to understand the Ts and Cs and interest rate of a mortgage. Remember to consult the lender or an independent advisor if you have any questions or need help understanding your options.

Your home is likely the largest financial purchase you’ll make in your lifetime. Therefore, it’s important that you find the right mortgage lender and product. We collect Virgin Money mortgage reviews to help you make an informed decision when taking out your mortgage.

If you’re considering Virgin Money as your new mortgage provider, learn more on the Smart Money People site. Find out why homeowners chose Virgin Money and which mortgage they have. Learn about the application process and whether it ran smoothly or perhaps took longer than anticipated. Read about any challenges they may have experienced throughout their time with the provider. All of this and more can be found in our Virgin Money mortgage reviews.

Did Virgin Money help you purchase your home? Share your honest experience with others by writing a review. Tell us what mortgage you took out and why you chose Virgin Money. Share your experience with the application process - was the lender supportive throughout? Has the lender kept you well informed of any important mortgage news or changes? Would you recommend Virgin Money mortgages to your family and friends? Whether good or bad, write a Virgin Money mortgage review today. Together, we can help people like you make better financial decisions.

Virgin Money Mortgages reviews (90)

Review of the Virgin Money, Mortgages:

Re mortgage

My mortgage deals came to the end of it's term, I wanted to pay a lump some of the mortgage and the team sorted me out a new deal with no fuss and the lump some payed first class. Reviewed on: 23rd November 2017

Fantastic service!

Always had clear communication, switching our mortgage was so quick and easy with a better rate than originally advertised. Put nationwide to shame! Renewing a rate after 2 years again was quick and easy with clear communication and again got a better rate than originally thought. Call centre staff are friendly and helpful. Highly recommended !! Reviewed on: 14th November 2016

Simple and quick

No non-sense. Very quick to respond. Simple legal documents. I can recommend. Reviewed on: 14th September 2016

Excellent service and system

Virgin money mortgage application step is very simple and clear, great service and system. Have two mortgages with Virgin money and other Virgin money products. So far experiences are excellent. Very impressive! Reviewed on: 8th September 2016

Great no fuss experience, speedy and professional

Professional service, it was seamless from the start. Reviewed on: 7th September 2016

Very pleased

No hassles. Direct and to the point. Able to get the info I require. Reviewed on: 6th September 2016

Easy to operate Account

Online access for our mortgage that gives all the information we require for ongoing management of the product. Reviewed on: 6th September 2016

Very prompt and efficient service

Happy with the way my mortgage application was handled. Reviewed on: 6th September 2016

Customer service

Overall long process to get Mortgage from Virgin Money but in long run worth it. Reviewed on: 1st September 2016

I was very pleasantly surprised

Having dealt with a number of different mortgage companies over the years, I was very pleased with the speed and efficiency, and quality of the paperwork. Everything was what I expected. Excellent admin. Reviewed on: 1st September 2016

Great service and support

Can't fault them. Delivered quickly and positively. Reviewed on: 1st September 2016

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