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Voyager Insurance: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (344 reviews)

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4.87

Based on 344 reviews, last reviewed 28th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The staff is very prepared and they are helpful The staff is very prepared and they are helpful with foreigners whose first language is not English. Once I received a fair reimbursement. The questio... Read more Reviewed on: 28th April 2025

Latest lowest rating:

2

I am dying of Cancer and I cannot get my claim dealt... I am dying of Cancer and I cannot get my claim dealt with quickly, with the limited time I have left this is not only stressful but disgraceful as the... Read more Reviewed on: 19th August 2024

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About this product

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Voyager Insurance Travel Insurance reviews (344)

Review of the Voyager Insurance, Travel Insurance:

Terrible customer service

I found this site through travel supermarket as I wanted to insure my mother for a 10 days trip to USA Travel super market led me to this site as my mother is EEA resident . I had almost filled in all the form on line but I had to clarify something with her heart condition that needed health check Unfortunately I cannot recall the name of the guy who picked up the phone He was really unhelpful I tried to explain that my mother needed only cover for her USA trip from London He told me that my mother needs to consent for the health check I explained that my mother doesn’t speak English but I can translate . I did not have the chance even to ask what can we do alternatively He told me that I admitted that my mother doesn’t speak English and he just said good bye and hang up That was so rude and upsetting I am a UK resident. So does this mean that who ever do not speak English cannot travel ? Very disappointing customer service Reviewed on: 2nd October 2018

The staff is very prepared and they are helpful

The staff is very prepared and they are helpful with foreigners whose first language is not English. Once I received a fair reimbursement. The questions about my health at the moment of coverage are discreet and not invasive. Reviewed on: 28th April 2025

Great Cover, brilliant to deal with.

Voyager insured me for medical cover when none was available in Ireland. They have a UK call centre and you get to talk to humans first off. This is an all too rare occurrence these days. Reviewed on: 7th November 2024

Well we used voyager insurance while we could both b...

Well we used voyager insurance while we could both be covered but my husband wasn’t covered last time so we had to change to the peoples insurance instead Reviewed on: 15th October 2024

Good insurer to use havent used the Voyager a lot th...

Good insurer to use havent used the Voyager a lot though Reviewed on: 14th October 2024

A great team at Voyager

I find the team at Voyager really helpful and efficient. They have always helped me with my annual travel insurance and I highly recommend them. Reviewed on: 12th October 2024

Value for money

The prices of Voyager are reasonable and offer excellent cover Reviewed on: 12th October 2024

Voyager have your back.

Much better to speak to an adviser than a bot Reviewed on: 12th October 2024

Great service

They have been professional and speedy, whilst being efficient and inexpensive. Reviewed on: 11th October 2024

. Happy holidays

I use Voyager insurance whenever I travel abroad for piece of mind. They have never let me down. Top notch! Reviewed on: 11th October 2024

Needed help. They were great.

I actually got to talk to an advisor who helped me select the right insurance policy for my forthcoming trips. I wasn't kept waiting or transfered around, the lady on the phone was excellent, advising me on the right policy at the right price. Excellent one to one service. Reviewed on: 11th October 2024

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