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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8355 reviews)

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4.81

Based on 8,355 reviews, last reviewed 19th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Having a great banking experience with cashplus

All expectations are met. Online services offered are good and customer service is excellent from cashplus Reviewed on: 8th February 2023

Barry Sleight

Ease of banking and communication with the bank, this is very important to me !! Reviewed on: 8th February 2023

Great Bank!

Straight forward to set up an account, far less hassle and stress than any high street bank, highly recommend! Reviewed on: 8th February 2023

bank review

great bank always let youknow before works start on the system Reviewed on: 8th February 2023

Cashplus

Brilliant on line bank no questions asked always available to help Reviewed on: 8th February 2023

Excellent

Really good banking app. A little pricey, hence only 4* but great if you just need a basic business account. Reviewed on: 8th February 2023

Very helpful and professional

I had a query when I opened the bank account and I called emailed and someone responded promptly to my query Reviewed on: 8th February 2023

A Worthy Rival

I am now feeling valued at last by a bank! I recently opened a business account and a personal account with Cashplus and it couldn't have been easier. I have used many financial institutions over the last 30 years and I have found Cashplus Bank to be a worthy rival to any High Street bank or Building Society and they have also restored my faith in how a banking should be done. Reviewed on: 8th February 2023

SIMPLY THE BEST

Cashplus are as I say "SIMPLY THE BEST" in all aspects of banking. From application to changing limits on your account, their team of customer service agents are helpful every step of the way and contacting them is easy and straight forward, just a phone call and you get to speak to a human without having to go through numerous automated questions. The online banking portal is straight forward and the app is the best I have used. Most importantly for me as a business is banking charges and on this they simply beat every high street bank. IMHO! Their Dollar currency card is a must for travelling, so easy to transfer between your accounts when away on business. AAAA+++ Thank you Cashplus Reviewed on: 8th February 2023

A much improved banking service

Cashplus was a little too quick to setup because it was followed by some teething problems which caused me to lose money. Transfers were also very slow. However these items all seem to have been fixed and are now working well Reviewed on: 8th February 2023

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