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Zempler Bank (formerly Cashplus): Business account reviews

4.82
Based on 8,352 reviews, last reviewed 7th Jun 2025
99% decrease in 5 star reviews
in the past 90 days
38% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

I will never open an account with them again It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the ba... Read more Reviewed on: 18th May 2025
Ben's avatar
Ben

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8352)

Good Service

5
Reliable efficient and trusted and good customer services Reviewed on: 26th March 2022

Great service highly recommend

5
Made me business banking needs easy to use alesys available for help and support all round 5 stars thank you Reviewed on: 26th March 2022

Absolutely fantastic

5
I have been using cash plus business account since I started my business. They have been so helpful if I need any help and their fees are well explained. I just pay once a year that's it, then I can enjoy my business transactions throughout the year. Absolutely fantastic Reviewed on: 26th March 2022

Great service

5
Everything on one page and very easy to use Reviewed on: 26th March 2022

Great services on offer

4
Cashplus has allowed our business to operate financially with ease and simplicity Reviewed on: 26th March 2022

Reliable and easy to use

5
Cashplus has been great for me since I started my business. The app is always quick and easy to use. Really happy I made the choice to go with cash plus. Reviewed on: 26th March 2022

I love Cashplus

5
I've never any problems with them Reviewed on: 26th March 2022

There no overdrath or loans for people like me

1
I've been with cash plus 10years and they have not given me there loan or overdrath sevices in ten years of me bringing with them every month for ten years I have to pay £9.95 for a credit builder that don't even do any thing to my credit score just if I miss a payment it let the credit score agrenteces no I've not paid my credit builder that month some time I'm crying for cash plus to help me like right now I have Jack all and I have phone and ask for there help 10 tens and they keep telling me they can't do anything the computer will chose me when it's ready to I remember now I was given one loan bout 10yrars years ago from cash plus of 70 or 50pounfd and I paid it all back in full ibreally wish they would help a good custmor like me been with them ten years and the rest I'm very upset bout this and I overdosed last week and was rush to A^E to have my stomach pump as I have this card and it don't do anything just take my 9.95 every month that I could of get my good and children something more to eat and drink I've given up on cash plus I nearly due last week Becos they neglected me all these years and have took my cash off me every single month and I've paid every fee to them on to me every month a part from last month as I had a break down with no more money to even feed my give childrens proper good property and we don't give a dam for you Cash Plus cos I have to keep going for my family and I called Cash Plus up to sort out a matter on my account and he said he will give me £25 of I don't leave cash plus he sent it to my useless cardvive been paying for ten years for nuffting just reporting me for a late payment which I didt have any this year all on time pays I did I'm sorry but I would like all my £9.95 And 5.95 from the start and the masivss 2per cash withdraws of my own money I TRANFER to my cash plus account and I can't even resive money ugrent for my children to get some dinner cos I was charging me 2pound at the cash point for years and afterv8pm I can not send or resive my money sent from my family my mum's who's got CANCER in her right eye and told she got 7 to 8 months to live and I want to really take u to court for all you have been making me pay and trying to pay me just £25 to not close my account with u so I want to see what your going to offer me now cos I don't want £25 again I want more then this yes cos I have proof from partnar and he has 1000 pound to put into his Cash Plus account today a check and he's dam anit he call up today to get u to cancel a Derite debtit that just a peer on his account and I completely said u r closes his account and going to said him a new card and left us with n.m money your worker did not even just cancel that debtit as I no u can do this as I have before with u many times and my partnar only got his wages today from his three jobs and he was melt to give me my child care payment he own me every four week £600 pound my expattnar now give me for his five children he gave me and I've got no money what do every today and micheal not paid me my maintenance money he own me every months for his 8 10 and 13 years old girls to get there school dinners and I do the shoppungvevery month and I have been noted that your cards can take up to five to 7 to 10 days to be posted to him and i have to wait till his card arrive in the post *mpvipsite Reviewed on: 26th March 2022

Easy and efficient

5
They are very straight forward and efficient to deal with. Paying bills and transferring money couldn’t be easier and always able to speak to someone if needs be. Reviewed on: 26th March 2022

Best business bank

5
Excellent customer care and easy to navigate. Reviewed on: 26th March 2022

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