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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8355 reviews)

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4.81

Based on 8,355 reviews, last reviewed 19th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Great future ahead working with this bank

Had great customer service when needed and problems sorted straight away. Nothing is a problem. Already had a friend set his business account up. Looking forward to see the business grow. Reviewed on: 25th March 2022

friendly service and good customer relationship.

quick secure service and quick response to problem solving . Reviewed on: 25th March 2022

A great bank to bank with

Have been banking with Cashplus for over 5 years and right from the opening my account everything has been really smooth. I’ll recommend it to anyone Reviewed on: 25th March 2022

Simplicity redefined

From putting a call through the advisors are on hand to deal with any questions or queries, the icing on the cake is if they can’t resolve the issue instantly they point you to someone who could in the meantime however be sure to get a feedback timely with a tailored made solution accordingly to individual expectations. Reviewed on: 25th March 2022

love the easy service

finally a bank who is not there to scam its customers and trying to help. love it Reviewed on: 25th March 2022

Cashplus plus plus plus!!!

From starting my business and to where I am now, Cashplus have been there for me with advice and support. Mix that with a friendly customer service, well I was onto a winner!! Thanks Reviewed on: 25th March 2022

Friendly Efficient and Helpful

A breath of fresh air! simple easy to understand terms, fast - UK helpline - quick to resolve issues very reasonable fees Being online and at the end of the phone is the most convenient way to Bank, and their no fuss easy to join process make having an account for personal or business use very easy to manage highly recommended Reviewed on: 25th March 2022

Easy to use

I find CashPlus to be very easy to use Reviewed on: 25th March 2022

The best money saving bank in the UK

Ive used cashplus for my business and I can truly say ive never been more satisfied with a bank then this , easy going easy access and more importantly easy to navigate around via the app Reviewed on: 25th March 2022

Changed service offering without communication

For months I had taken payments from Hong Kong. This service was stopped without any communication and I only became aware when money stopped arriving in my account. I complained about missing funds and was told that I could read about it on the website. A complete lack of communication, poor customer service and also you have to endure long wait times on the phone. Reviewed on: 25th March 2022

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