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Zempler Bank (formerly Cashplus): Business Account reviews

Name: Business Account
Rating: 4.81 (7003 reviews)

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4.80

Based on 7,003 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I remember cashplus when they started. Well done guys Joshua was helpfull and polite. Great customer service Reviewed on: 16th October 2024

Latest lowest rating:

1

Avoid Zempler bank. I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is tem... Read more Reviewed on: 15th January 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (7003)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Avoid Zempler bank.

I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is temporarily restricted. They advised this is a routine check that can be resolved same day or within upto 72 hours. The time passed and i am yet to receive a response. They have not asked for any documentation or anything. I have been calling daily and receiving different answers, i have offered to provide invoices etc. They do not understand this has resulted on us loosing a valuable customer, delays on a project where we have to pay cancellation fees and as a business without a bank account to do further trade. We can not pay people or be paid. Net loss to date is approaching 50k and they think this is a joke where they can hold money just because they want to. Reviewed on: 15th January 2025

Great bank

Great bank,everything you need for your bussiness in one place Reviewed on: 25th March 2024

i struggled to get a business account when setting u...

i struggled to get a business account when setting up my business but cashplus came through and i haven't looked back Reviewed on: 25th March 2024

Good bank, no issues,friendly and professional

Always had good, professional service. Never been a problem. Reviewed on: 25th March 2024

This banking service is highly recommended for those...

This banking service is highly recommended for those seeking a seamless banking experience with exceptional support. The user-friendly interface and streamlined online banking features make banking with this institution a breeze. In addition, their website view is thoughtfully designed and easy to navigate. The customer service team is highly responsive and professional, ensuring that any concerns are addressed in a timely and respectful manner. This banking service is a fantastic option for anyone looking for a reliable and efficient banking experience. Reviewed on: 25th March 2024

Very good aplication Fast and safe

Very good aplication Fast and safe Reviewed on: 25th March 2024

A great business bank, whenever I've spoken to custo...

A great business bank, whenever I've spoken to customer service they've been super helpful! Reviewed on: 25th March 2024

Good banking fast banking and really good customer s...

Good banking fast banking and really good customer support Reviewed on: 25th March 2024

amazing bank

its amazing online bank, everthing goog Reviewed on: 25th March 2024

App is so easy to use

Not had any problems whatsoever, the App is so easy to use and I am able to move money between "pots" which I find very helpful as such a new customer and starting up my own sole trading business. Reviewed on: 25th March 2024

Excellent service for my little business

I have been a customer of Cashplus Bank for 12 months now and have not had any problems within that time. I run a small business and having the Cashplus Business account has helped me to run my business smoothly. Set up was easy and quick and the fees very reasonable. I would recommend Cashplus Bank to anyone wanting a simple and easy to run business account. Reviewed on: 25th March 2024

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