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Zempler Bank (formerly Cashplus): Business account reviews

Name: Business account
Rating: 4.82 (8355 reviews)

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4.81

Based on 8,355 reviews, last reviewed 19th Aug 2025

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Always on hand to help, great customer service

Great, customer service but may need to improve a few tweaks around statements etc, but it once they are a bank I’m sure these little things would improve Reviewed on: 24th March 2021

Friendly and intelligent customer service

It was easy to open an account in the bank and also the problem I had was easily resolved. Reviewed on: 24th March 2021

Great..speedy and effiecient with reassuring security at your fingertips

Really ticked all boxes for me in terms of remote working efficiency. Not bombarded by emails and everything i need is at my fingertips Reviewed on: 24th March 2021

Mostly very good

Occasional blips but improved and it seems fine now Reviewed on: 24th March 2021

Businesses account.

Recomend to all. I have businesses account here. Never had any problems. Thank you for your service. Reviewed on: 24th March 2021

Amazing

Amazing bank but they should give bounce back loan to its customers Reviewed on: 24th March 2021

I love the online security

I just like the way they operate customer money is safe. Reviewed on: 24th March 2021

Excellent service

Excellent service from setting up to operating the account I had no problem with it. So good I highly recommend. Reviewed on: 24th March 2021

Look and learn

I have been delighted with our Cashplus business account. It’s smart efficient and time saving. It was opened in 48 hours and it has transformed how we do business. The customer service is second to none. Other banks are intent on making life difficult Cashplus is completely the opposite. They are so deserving of this award. Well done. Reviewed on: 24th March 2021

Never looked back..

I started years ago with a pre paid card for using while on a holiday, so simple and smooth I decided to add my current account, soon followed by my moving my company account to a business account. Been a faultless experience to date , having been director of my own firm for over 20 years and had years of poor service from Barclays , swapping to these guys were a breath of fresh air. I literally have nothing bad to say about them, and in fact if they ever sell shares, I will be at the front of the queue to invest in them. Keep up the good work and show the others up for the poorly managed and self centred businesses they are. Reviewed on: 24th March 2021

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