Smart Money People Logo

Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Review Zempler Bank (formerly Cashplus): Business account now

Help others make smarter decisions by sharing your own experience. Write a review

Zempler Bank (formerly Cashplus) Business account reviews (8355)

Awesome!

5
Very little hassle, easy to setup a Business account and fast transfers not domestic and international! Reviewed on: 24th March 2021

Cashplus offer all I needed

5
Easy app, instant information and good communication Reviewed on: 24th March 2021

Happy customer

5
I am very happy with cashplus and would highly recommend them Reviewed on: 24th March 2021

Refused to incease account amount

1
I have been with cash plus for 4 years. Each year the amount in the account grows as our income is greater than our outgoings. Until recently the account ran very well for us and we were able to run our business using this account. in 2021 our account held over £50,000. Cashplus contacted us to tell us that our account maximum balance had been reached and that they would return the payment to the payer. I contacted cash plus and they did allow the payment. But told me that my account amount had been reached and I could not hold any more money in the account. I asked if they could increase the account maximum amount to £70,000 or £80,000 to allow us to continue trading and taking money from clients. They said no. This means that we are not able to receive any more payments from our clients. As a Limited company I am not able to take the money in to a private or personal account. I have a duty to the company to ensure we can continue trading. Each year the balance in our account had steadily increased, which shows history of a business balance growing . So I have since opened an account with Tide and will be moving the money from Cash plus to Tide. I will then be closing Cash plus account down. The moral to my story, if you are holding a small amount of money the account is fine, but when you go over £50,000 like our real life example we could not continue trading and taking money from our clients because Cashplus would not increase the amount the account can hold. So had to go somewhere else. To the reader, this isn’t money we owed them, this is money they are holding for us paying zero interest to us. I am amazed. Reviewed on: 24th March 2021

Bank review

4
As a small business owner, I have been with Cashplus for 5 years and all transactions have been smooth, and customer service has been great Reviewed on: 24th March 2021

App banking, very easy to access

5
All concerns regarding any issue were always dealt with by customer service staff Reviewed on: 24th March 2021

Badgerwood

5
Has been plain sailing since joining as a customer, puts main banks to shame. Reviewed on: 24th March 2021

Great service it was only bank gave me hand when i really needed one

5
I was struggling to open a bank account cash plus right there at the right time really happy the way they look at customer in a positive way very happy and would suggest to anyone Reviewed on: 24th March 2021

Banking made easy with Cashplus

5
Its been easy to use the cashplus app, easy to call cashplus and speak to a real person. Banking is made easy with cashplus. :) Reviewed on: 24th March 2021

Excellant bank

5
I am delighted with Cash Plus who I use for my Business Account, they are very helpful and friendly, responding quickly to any requirements I have had needed. Reviewed on: 24th March 2021

Review Zempler Bank (formerly Cashplus): Business account now

Help others make smarter decisions by sharing your own experience. Write a review