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Zempler Bank (formerly Cashplus): Current Accounts reviews

4.85
Based on 6,926 reviews, last reviewed 7th Apr 2025
59500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Customer Service Excellent Customer Service when I lost my card, the representative that I spoke to quickly assured me that it hadn't been used and froze it immediatel... Read more Reviewed on: 7th April 2025
Terry H's avatar
Terry H

Latest lowest rating:

2

Still awaiting feedback from back office after techn... Still awaiting feedback from back office after technical problems Reviewed on: 28th March 2025
Alan A's avatar
Alan A

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (6926)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Excellent experience

5
Set this up as a quick use account, loading either at post office or via bank transfers. Great account, great service, easy to set up and easy to use. Reviewed on: 13th March 2021

Effortless.

4
Effortless. Good internet banking Reviewed on: 2nd April 2025

Good bank , just ashame i have to pay 5 pound a mont...

4
Good bank , just ashame i have to pay 5 pound a month to use it. And also get charged drawing money out Reviewed on: 1st April 2025

Fees are too much

3
My experience has been good it’s just the charges Reviewed on: 1st April 2025

It's been a lifeline for me when I was finding life...

5
It's been a lifeline for me when I was finding life hard after money problems and they helped me get back on my feet again. Reviewed on: 1st April 2025

I’ve been with Zempler since it was cash plus I’ve h...

4
I’ve been with Zempler since it was cash plus I’ve had no issues and everything has been fine and quick regarding payments and service. Reviewed on: 1st April 2025

IM your costumer when Cashplus start and I m seel wi...

5
IM your costumer when Cashplus start and I m seel with you when you beecome Zampler Reviewed on: 1st April 2025

Zempler has made banking easier.

5
Zempler has made banking easier.The transition from Cashplus was smooth and painless.The overdraft process is simple and offers to increase are always available.I use Zempler as my rainy day stash bank and it has been an amazing bank. Reviewed on: 1st April 2025

Excellent service all round

5
I've built up my credit score using this account and when I've had an unrecognised transaction it was dealt with promptly. Reviewed on: 31st March 2025

Great card facility.

5
Great card facility. Helpful informed customer service Reviewed on: 31st March 2025

Easybank

5
Quick, easy to use app,and good customer service Reviewed on: 31st March 2025

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