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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Very good bank excellent

It very good bank I love it very good Reviewed on: 28th March 2025

Good onest simple banking, The App work fine and ove...

Good onest simple banking, The App work fine and over the phone communication also great Reviewed on: 28th March 2025

Cashplus to Exempliary Zempler to Stardom

Been with Zempler since Cashplus for many many years now probably 15 years plus... no fuss current account previously a pre-paid card with an overdraft provided unheard of in pre-paid cards they have been awesome since day 1 everything with Zempler is quick... simple... with no fuss... and excellent caring customer service. Reviewed on: 28th March 2025

I love being with Zempler bank.

I love being with Zempler bank. Their customer service is great and you’re not in hold for long they are also very polite. Reviewed on: 28th March 2025

A better Bank than many.

I have contacted customer service several times, and all the times the staff have been friendly, supportive, understanding and knowledgeable. Always ready to help. Reviewed on: 28th March 2025

Very reliable Transfert are done instantly

Very reliable Transfert are done instantly Reviewed on: 28th March 2025

Best Bank i found very helpfull and friendly

Best Bank i found very helpfull and friendly and are available most i am with them over 5 years and i love this bank i had in all those years no problems as said when a problem they are helpfull . Great Service would recommend them to everyone even when they are a new bank they are better then most commen established banks!! Reviewed on: 28th March 2025

Reliable Banking with Excellent Support

I have been a customer since the days when Zempler was known as Cashplus Bank. Throughout the years, it has remained a reliable choice for me, and I would confidently recommend it to others. Their customer support has always been helpful, and while there were some technical glitches in the early years that required fund recovery, my overall experience has been positive. I have no regrets about staying a loyal customer. Reviewed on: 28th March 2025

The customer service her and be n amazing well done...

The customer service her and be n amazing well done Zempler Reviewed on: 28th March 2025

OK spoke to customer services about an issue transac...

OK spoke to customer services about an issue transaction by a company where my payment were declined had money there and showed deducted from my account Reviewed on: 28th March 2025

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