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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Everything is good

So far I have always been able to speak to someone whenever I have needed too, which is good Reviewed on: 28th March 2025

Verry good bank I’ve had no proplem

Verry good bank I’ve had no proplem Reviewed on: 28th March 2025

They are very helpful in dealing with issues I faced...

They are very helpful in dealing with issues I faced as a customer, very prompt and understandin Reviewed on: 28th March 2025

Been a customer over 12plus years.

Been a customer over 12plus years. Never had a problem. 1st class service Reviewed on: 28th March 2025

I have never had any issues with this bank, and I ha...

I have never had any issues with this bank, and I have been a customer for over 10 years Reviewed on: 28th March 2025

It is an amazing banking service provider and very e...

It is an amazing banking service provider and very easy to interact with in terms of Conducting transactions Reviewed on: 28th March 2025

I love Zempler, they are quick to answer and offer s...

I love Zempler, they are quick to answer and offer support. My only annoyance is the charges for too many transfers but aside from that I’m super happy with them. They keep me updated on when I need to input my pin via text. Excellent Reviewed on: 28th March 2025

Good customer service

Keep you up to date with account and on the one occasion I had to phone were very helpful Reviewed on: 28th March 2025

Never had a problem with transactions or direct debi...

Never had a problem with transactions or direct debits when I've needed to access customer service I've been dealt with quickly and efficiently Reviewed on: 28th March 2025

Great and easy to use app, very well played out

Great and easy to use app, very well played out Reviewed on: 28th March 2025

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