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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Friendly bank, Friendly online help

Easy and accessible facilities. Wouldn't choose another high street bank over them. Reviewed on: 24th March 2021

Great company

Great Service, easy to use the best cashcard on the market Reviewed on: 24th March 2021

Cashplus

Been with them for years always helpful and brilliant service Reviewed on: 24th March 2021

Simple and reliable

I have used Cashplus for 13 years as an alternative to giving my main bank a count details out for online purchases, the purchases being made on a Cashplus MasterCard. I have always found Cashplus easy to deal with, and respond to any enquiries rapidly, and their staff have always been very helpful. I cannot fault them in any way, and will continue to be a customer with them in the future. Reviewed on: 24th March 2021

Perfect and professional services

In most recent times spanning a little over a year, Cashplus has proved so easy-to-deal with and very timely in its responses to my queries. I am heartily pleased with my custom to Cashplus and it deserves the qualities of a reliable bank in the UK. Reviewed on: 24th March 2021

excellent communication

always answer telephone. Happy as now paertners with natwest Reviewed on: 24th March 2021

A pleasure to bank with.

I have banked with them for about 10 years and they are helpful when needed, professional and informative. Reviewed on: 24th March 2021

Simple

Easy to use, in the time I've been using this bank it's been 100% reliable Reviewed on: 24th March 2021

A helpful Bank

I have been with cash plus since 2013 and they have provided an excellent service helping me get my financial feet back on the ground Reviewed on: 24th March 2021

Excellent!

Very few calls I've made, always polite and coutious Reviewed on: 24th March 2021

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